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bbf2530

9/28/19. New SYNC 3 update available.

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Hi all. For informational purposes: I have SYNC 3 version 18093 in my 2018 MKZ (just updated about a month ago), and as of today there is a new SYNC 3 upgrade available. 

 

I have no details yet as to what version it will upgrade to, since I have downloaded the files from the Lincoln Owners website but not installed it in my car yet. I will post back with details as soon as I install it.

 

For those interested, go to the Lincoln or Ford Owners website, sign in and check to see if a new SYNC update is available for your vehicle.

 

Good luck.

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Updating now, via Wifi...

 

SXKglId.jpg

Edited by fusionff

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14 minutes ago, fusionff said:

Updating now, via Wifi...

 

https://i.imgur.com/SXKglId.jpg[/img]

 

Hi fusionff. Ooooo...you get WiFi updates! You are one of the lucky ones!

 

Let us know how it turns out and good luck.

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Looks like it hung up half way, I'll figure it out tomorrow.

 

That damn Lincoln owners website never works for me (PC and Laptop), I always end up in 'The Circle of Death'...

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Looks like it updated overnight via Wifi, Build 19205. 

 

Z3xzUWL.jpg

 

I don't know why, but 'The Circle of Death' is what happens on the Lincoln Owners website for me when searching for Sync Updates.  Thankfully the Wifi updates work for me,  otherwise I'd be SOL.  

 

Anyone else have that issue?

 

Circle of Death  t2406.gif

 

e6ytFyN.png

Edited by fusionff

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HI fusionff. Funny, I usually have the opposite problem. Lincoln Owners website SYNC updates page works fine, but no WiFi updates through my MKZ.

 

Now for an interesting new wrinkle. Thought I would go out to my car and see if I could force a WiFi update of SYNC manually. So I went through the menu to "About SYNC" and tried the SYNC updates button (have tried in the past with no luck). First 5-6 times I pressed it I got the same result as always: The "circle of death" for about 5-10 seconds, then the system simply updates the time and date of the latest SYNC update search to the present attempt. So I gave it one more shot and now I have the "circle of death" for the  last 10 minutes. I've gone back and checked twice. Still circling. Maybe I had some luck and it is now processing and downloading the update?

 

I will post back with my results, if any.

 

First update - Okay, went back out to the car. The SYNC Update check had stopped, Circle of Death disappeared, and the last date/time checked had updated, as in the past. So I pressed the "Check for SYNC updates" button again. Received the Circle of Death for about 20 seconds, then I got the progress bar for the newest SYNC update, as in your photo last night. However, my file name is JR3T-14G391-CE.... So it seems I am now WiFi updating, but it is listed as a different file ID than yours. 

Hmmm...can't wait to see how this turns out. 🤔😀

 

Once again, I will keep anyone who cares updated. 🙃

Edited by bbf2530

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Hi gang. Okay, I installed the SYNC update (via USB). Update went relatively smoothly and my SYNC system is now Build 19205.

I would offer the same warning that I did with my previous SYNC update and the NAV maps update: You may get an early message that the update is finished when it is actually not. Leave the USB in for at least 10 minutes after the first "Update Complete" message, to be sure it actually is complete.

Having seen it happen before, I left the USB in when the first message popped up, and a few minutes later, SYNC rebooted and the update continued. So give it time and do not be in a rush.

Also, it took several restarts after the update to actually have my SYNC Build # show as updated from 18093 to 19205.

Good luck.

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1 hour ago, bbf2530 said:

Hi gang. Okay, I installed the SYNC update (via USB). Update went relatively smoothly and my SYNC system is now Build 19205.
 

 

Glad it worked out for you, but it really seems that there should be an easier method for updating. 

 

There are two ways to get these updates, and luckily, both of us have one way that works.  t2638.gif  That's unacceptable.

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1 hour ago, fusionff said:

 

Glad it worked out for you, but it really seems that there should be an easier method for updating. 

 

There are two ways to get these updates, and luckily, both of us have one way that works.  t2638.gif  That's unacceptable.

 

Hi fusionff. I agree 100%. However, all I have control over at this point is reporting my results and trying to help others. So that is what I do. 🙂

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Mine came down over Wi-Fi. I can say that the bug that makes the wrong station display in the center of the display isn't fixed. Nothing else noticeable. 

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I just checked mine, and it is Build 19205. Guess it must have updated via WiFi too!? I thought that it had to be running the whole time for an update?

Edited by Scott

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1 hour ago, Scott said:

I just checked mine, and it is Build 19205. Guess it must have updated via WiFi too!? I thought that it had to be running the whole time for an update?

 

Hi Scott. No, when working correctly, WiFi updates occur as long as the car is connected to a good WiFi signal source, even when the car is "off". That being said, WiFi updates have been problematic for most owners. So if your SYNC system updated via WiFi, you are one of the lucky owners. 🤗

 

However, the car does need to be running to update via the USB download/upload method.

 

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My 2019 MKZ seems newer with Sync 3.3 software at Build 19052 after this recent update. 

 

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3 hours ago, TomV said:

My 2019 MKZ seems newer with Sync 3.3 software at Build 19052 after this recent update. 

 

 

 Hi Tom.  It is. Generally speaking, SYNC 3.3 is an improved/upgraded version of SYNC 3. It also includes hardware improvements.

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