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After sitting for 2 days my mkz is hard to start or needs boost, twice I had had battery load tested it checked out fine. Had alt. Checked it is OK , cables clean N tight. Any ideas? Thanks

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How old is the battery?? After about 3 yrs the battery in my Mazda (Panasonic battery) started to crap out. It would do all kinds weird things. Changed it out and was good to go

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From my limited knowledge on the subject, a battery can load test fine, but still not be able to hold a charge.  It's one of those little oddities that makes you go... huh?  :)

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Guys I need help! I have a 2017 MKZ hybrid with a major battery issue. The car dies every 5 to 6 days to a complete rock. No power at all. Have to have it jumped. I've checked the battery and the cells are good. Dealer has actually relaxed the car with a new one and after a month the new one did the same thing. I need help! Anyone else had this happen?

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Stay with the dealer and document your issue and repairs....after 3 times attempting a repair file a lemon law complaint with your state. Dealer gets only one more chance to repair your car before they have to refund/replace. Great law and it works for these lemons

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just got my '16 hybrid back from the dealer.. 1 yr, 3 mo..21000 .. battery(front) was bad.. went all of a sudden.. one morning all dead, the next screen said system shutdown to save battery.. dealer did test, bad cell... good as new!

 

Rick

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This is the 2nd car I have gotten in 4 months. They lemon lawed the first one and now the new one is doing the same thing. I'm truly at a loss and they literally cannot figure it out either.

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New 2017 MKZ - 9800 mi.

 

Last week had the "System Off to Save Battery" thing.  First would not start, then finally did.

 

Yesterday same thing and would NOT start.  Jumped and took to dealer.  Told Service Manager that I wanted a new battery.  First he said it would take a 2 1/2 hour test; told him that would not work for me had to leave on a trip, just put in a battery.  He finally agreed, and now everything seems fine. 

 

But believe me I am monitoring this situation.  The weird thing is that I had the exact same problem with my NEW 2013 MKZ with 5000 mi.  The new battery fixed that problem..  If anyone has had similar, please chime in.

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Not to appear critical of your wording, was wondering what was meant by your terminology related to "System OFF"thing?

 

Is this a MKZ Hybrid, or standard motor, as you referred to a 2017 model, but also show a 2013 Ecoboost model as well which may have been previously owned.

What I have found is although many batteries are listed as maintenance free, if possible it's generally best to add battery fluid to the battery when serviced. The only true maintenance free battery is one that doesn't provide any filler ports to add fluid.

 

I agree, good move to have them simply replace it if you were scheduled for a road trip out of town. No fun getting stuck in the middle of nowhere. If the charging system is working properly, you should be OK with the new battery at this point.

 

All the best with your new MKZ.

Edited by easyrider

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It's probably a reference to this message:

 

Low Battery Features Temporarily Turned Off

 

Displayed when the battery management system detects an extended low-voltage condition. Various vehicle features will be disabled to help preserve the battery. Turn off as many of the electrical loads as soon as possible to improve system voltage. If the system voltage has recovered, the disabled features will operate again as normal.

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New 2017 MKZ - 9800 mi.

 

Last week had the "System Off to Save Battery" thing. First would not start, then finally did.

 

Yesterday same thing and would NOT start. Jumped and took to dealer. Told Service Manager that I wanted a new battery. First he said it would take a 2 1/2 hour test; told him that would not work for me had to leave on a trip, just put in a battery. He finally agreed, and now everything seems fine.

 

But believe me I am monitoring this situation. The weird thing is that I had the exact same problem with my NEW 2013 MKZ with 5000 mi. The new battery fixed that problem.. If anyone has had similar, please chime in.

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I ultimately had to give away the MKZ. I had the same problem with 2 cars. And they never could figure out why. The dealership and Lincoln ultimately gave me a 2017 MKC which I love. Never had one issue with the car in the last 10 months. So the only thing I can come to conclusion on is there some definite battery issue with some of the 2017 MKZ models and they either didn’t want to confirm it or are not talking about it.

Really sucks because I really really loved the MKZ And I really needed a car with great mileage. My lease is up in two years and I’m not against trying again but obviously have a little bit of PSD regarding the whole situaction.

Edited by Bharrah1231

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Some early 2017 Sports and MKZs had a battery drain issue.  There's plenty of discussion about it on the Fusion Sport Forum.

 

Your conclusion is only half-correct.  There was a problem but Ford engineers worked diligently to figure it out.   Ford issued a service bulletin to dealers addressing the issue.  So saying that they didn't want to talk about or confirm it is inaccurate.  It seems like maybe your service department was too lazy to read bulletins or to contact the Ford Engineering Hot Line.

 

 

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It's probably a reference to this message:

Displayed when the battery management system detects an extended low-voltage condition. Various vehicle features will be disabled to help preserve the battery. Turn off as many of the electrical loads as soon as possible to improve system voltage. If the system voltage has recovered, the disabled features will operate again as normal.

 

Gotcha!

Edited by easyrider

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Well if the service department was lazy then Lincoln corporate was lazy as well as the issue went all the way to the top. Not only once but twice. At one point I even became a guinea pig where they basically had a heart monitor if you will on the car looking for any type of battery drain and let me drive around for two weeks waiting for the issue to happen again. The issue did happen again and the monitor never picked anything up. Hence why am very skeptical

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Do we know what the root cause is..or was?  Apparently, it didn't affect Continentals.   While on a vacation where we traveled by air and rental car, my Conti sat in the garage for nearly two weeks and I had no issues when we returned.  

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It definitely Had to do with the hybrid In the MKZ But they never actually were able to figure out what it was. The first car I had to take him to the shop every two weeks with a completely dead battery and the second car was exactly the same. I went through this for a total of 10 months until I demanded that I get a different car to finish out my lease that was not a mkz. If they had been able to exactly tell me that it was the hybrid issue I would’ve asked for a non-hybrid MKZ But after two cars and all the constant issues and stress I wasn’t willing to risk it.

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I am having a similar issue with my 2016 MKZ....  although some differences.

 

I got it at 16k KMS (Canadian) as a dealer demo, (new but driven buy a sales manager) it was fine until 3 weeks ago when the battery was dead and needed a boost (at 52K KMS) and it went in for the steering wheel recall and the trim pieces fading around the pano roof....  they tested it and it came out on the low side of okay and replaced the battery....  a week later, this morning dead battery again....   where is the drain coming from??

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On ‎6‎/‎14‎/‎2018 at 3:34 PM, jrross said:

I am having a similar issue with my 2016 MKZ....  although some differences.

 

I got it at 16k KMS (Canadian) as a dealer demo, (new but driven buy a sales manager) it was fine until 3 weeks ago when the battery was dead and needed a boost (at 52K KMS) and it went in for the steering wheel recall and the trim pieces fading around the pano roof....  they tested it and it came out on the low side of okay and replaced the battery....  a week later, this morning dead battery again....   where is the drain coming from??

So its been a while, forgot to update.  Apparently they found that the embedded modem somehow was programmed to function irregularly and was drawing on the battery.  they kept it for a day, gave me a nice rental and the next day was back to normal after flashing the program for the modem.... 

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Glad to hear that.  Sounds like a good dealer service department.

Thanks for the update.  That's a new one to consider.

 

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