1 pointHi Demetria. As 17MKZ3.0TT stated, not all model year/trim levels have auto-fold mirrors. What model year and trim level is your MKZ? The instructions on how to use the auto-fold mirrors are in your Owners Manual. if you do not have the hard copy, you can download the PDF version here: https://www.fleet.ford.com/parts-service/resources/owner-manuals/ Good luck.