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Opening the truck


David Dols

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Hello,

 

I recently bought an used 2011 MKZ. When I press the truck release (or use the fob), the trunk unlatches, but does not open. I have to get my fingers into the gap at he bottom of the lid to pull it open. This is impossible with gloves on. Most modern cars when you release the truck, the struts or maybe springs actually lift the truck for you. Should my MKZ be doing that, and maybe the struts need to be replaces, or it's missing springs?

 

Thanks for any input you all may have.

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Welcome, David.  I was confused when I read the title of your post but I see you're talking about the trunk, not a truck.

 

At any rate, your decklid is operating as designed.  It will not open on its own until you lift it up part way.  I had a 2010 and a 2012 MKZ.  This is they both worked.  The struts are there for assist and to hold the lid open.  It was the old-fashioned torsion bar-equipped vehicles that open all the way on their own.

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