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Brake Hose Recall


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  • 7 months later...

I had my vehicle towed today for this (I think). I discovered a good amount of puddle of what it seems like brake fluid on my garage floor coming from where the front of the vehicle was.

We were extremely lucky since my family were just on a 6-hr out of state travel. The day after the travel, coming from work, as soon as I pulled into my garage, I felt my brake pedal was "soft" and depressed down to the floor. I left it the way it is overnight and was ready to drive the vehicle for work again. I backed up and thought the brakes "are not right", left the car in the driveway. I as walk going inside the garage, I saw the puddle.

 

Any of you guys experience this?

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1 hour ago, kramf411 said:

I had my vehicle towed today for this (I think). I discovered a good amount of puddle of what it seems like brake fluid on my garage floor coming from where the front of the vehicle was.

We were extremely lucky since my family were just on a 6-hr out of state travel. The day after the travel, coming from work, as soon as I pulled into my garage, I felt my brake pedal was "soft" and depressed down to the floor. I left it the way it is overnight and was ready to drive the vehicle for work again. I backed up and thought the brakes "are not right", left the car in the driveway. I as walk going inside the garage, I saw the puddle.

 

Any of you guys experience this?

 

Hi kramf. Go to the NHTSA website to see if your 2017 is included in the 2013-2018 brake hose recall which drolds1 referenced above: https://www.nhtsa.gov/recalls

 

As a 2017, it would seem yours should be included.

 

Let us know how you make out and good luck.

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Dealership is closed already. Email sent to service manager.

 

Being a weekend, I am up and about checking my vehicle. I saw some tiny residual brake fluid drip on the garage floor so I decided to wipe it off.

I noticed there is a part that is kinda loose (passenger side). I thought that was odd so I check the driver's side and found out the same part is nice and tight.

Big favor needed to whoever is tinkering with their car today if wouldn't you mind checking? I cannot explain what's the name of the part so I will try to post a video.
Thank you.

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Hi kramf. Hard to discern definitively in the photos videos, but it seems that bracket is not only loose, but is also upside down. It looks like the loose bracket in the first video should be flipped over, so that the raised side edges face up, and the tab should be inserted into the hole, as it is in the second video of the tight bracket.

 

If you are not comfortable doing it yourself, have the Service Department address it ASAP. And even if you decide to do it yourself, I would still stop by the Service Department to show them your videos, and have them double-check, re-torque and clean everything up.

 

Keep us updated and good luck.

Edited by bbf2530
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12 minutes ago, bbf2530 said:

Hi kramf. Hard to discern definitively in the photos videos, but it seems that bracket is not only loose, but is also upside down. It looks like the loose bracket in the first video should be flipped over, so that the raised side edges face up, and the tab should be inserted into the hole, as it is in the second video of the tight bracket.

 

 

You are correct about it being upside down, too. I already flipped it before I sent the update here. That part is now tight and not moving at all.

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15 minutes ago, bbf2530 said:

If you are not comfortable doing it yourself, have the Service Department address it ASAP. And even if you decide to do it yourself, I would still stop by the Service Department to show them your videos, and have them double-check and re-torque everything.

 

Keep us updated and good luck.

I also sent an email to the service manager and called the dealership immediately. But being a weekend, the service manager is not there neither was the service advisor who handled my recall.

I had several service issues with this dealership so am I bit wary of bringing my vehicle for service there. The service manager is very accommodating though - it is the people who perform the job they are supposed to be an expert that I have mixed feelings.

 

Any wild guess what would have happened if I hadn't found out? I will ask Ford.

 

Happy Weekend and Thanks for replying.

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44 minutes ago, kramf411 said:

I also sent an email to the service manager and called the dealership immediately. But being a weekend, the service manager is not there neither was the service advisor who handled my recall.

I had several service issues with this dealership so am I bit wary of bringing my vehicle for service there. The service manager is very accommodating though - it is the people who perform the job they are supposed to be an expert that I have mixed feelings.

 

Any wild guess what would have happened if I hadn't found out? I will ask Ford.

 

Happy Weekend and Thanks for replying.

 

Hi kramf, You are very welcome! No guesses, but it is certainly a much better situation to have it correctly installed, right-side up and tight. 🙃😉

 

And I would definitely recommend stopping by the Service Department one day to show your videos to the Service Advisor/Service Manager. They can't instruct the staff to do better if they don't know about the mistakes made.

 

Let us know how you make out, and hope you also have a very happy weekend! 🍻

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Just to close on this.
The service manager returned my email stating that "the particular part is not removed to perform the recall" but they would like me to bring in the vehicle to make it right.

By the way, the email I sent contains the same video I posted here.
It was unfortunate the technician who performed the recall did not see it - it was right next to the hose that was replaced and there's no way to not be in contact with the part regardless if it needs to be removed or not.
Maybe I have been driving this vehicle for the last 45K miles like this.

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