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Ok button on left control panel not working


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I am having an issue with the left hand steering wheel controls.  When I try to reset trip mileage, or fuel mileage the OK button does nothing.  Button works fine to enter various categories.  Also I’m having an issue with the cruise control.  Sometime the buttons work fine other time nothing, and cruise will arbitrarily drop out and buttons won’t work to restart.  2017 MKZ.

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1 hour ago, Boo.Sebura said:

I am having an issue with the left hand steering wheel controls.  When I try to reset trip mileage, or fuel mileage the OK button does nothing.  Button works fine to enter various categories.  Also I’m having an issue with the cruise control.  Sometime the buttons work fine other time nothing, and cruise will arbitrarily drop out and buttons won’t work to restart.  2017 MKZ.

 

Hi Boo and welcome to the Lincoln MKZ Forum. Concerning the OK button not working to reset the trip mileage and fuel mileage: You need to hold the button for several seconds in order for those functions to reset. If you are holding it and it is still not working, then the underlying issue will need to be diagnosed and repaired.

 

Concerning the cruise control: Hard to blind Internet diagnose. Could be a problem with the clock-spring or a problem with the cruise control system itself. Perhaps another member will have more precise advice to offer.

 

Keep us updated and good luck.

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