R2D2 Posted September 9, 2014 Share Posted September 9, 2014 OK I tried asking is in another section and the thread got derailed so bear with me as I try again. I recently noticed that the Ambient Lighting setting are not working correctly. If I choose the Dark Blue from the display, they show up as the Green. If I choose the Green it shows up as the Dark Blue. They have recently changed many modules in my 2013 and I think it was because of that but I am not sure. I had a 2014 loaner and it worked properly is that vehicle. Do any of you that have a 2013 MKZ have a minute to check yours out and let me know if yours works correctly or not. Here are some pictures showing what I am seeing. Thanks for your help Quote Link to comment Share on other sites More sharing options...
SteveB_TX Posted September 9, 2014 Share Posted September 9, 2014 Mine works as advertised. Most of the time (between losing the settings occasionally). :) Quote Link to comment Share on other sites More sharing options...
R2D2 Posted September 10, 2014 Author Share Posted September 10, 2014 Thanks Steve, appreciate the fast look Quote Link to comment Share on other sites More sharing options...
EatDirtFartDust Posted September 18, 2014 Share Posted September 18, 2014 There's a technical service bulletin to update software in the Body Control Module to fix ambient lighting issues. Quote Link to comment Share on other sites More sharing options...
R2D2 Posted September 19, 2014 Author Share Posted September 19, 2014 They had just installed a Body Control Module to try and correct other issues last week Quote Link to comment Share on other sites More sharing options...
4N1M4L Posted September 22, 2014 Share Posted September 22, 2014 They had just installed a Body Control Module to try and correct other issues last week Tell them whats up. It sounds like software, and yes, 2013 was a new model year. It should be quick if you have an appointment. Quote Link to comment Share on other sites More sharing options...
R2D2 Posted September 24, 2014 Author Share Posted September 24, 2014 (edited) Tell them whats up. It sounds like software, and yes, 2013 was a new model year. It should be quick if you have an appointment. Yeah, it's all software/firmware issues. If you want to really see my issues look at this post http://lincolnmkzforum.com/topic/459-new-from-palm-coast/ heading back down today for another part that came in, I'll see if they can look at this again (ambient lighting) Edited September 24, 2014 by R2D2 Quote Link to comment Share on other sites More sharing options...
EatDirtFartDust Posted October 15, 2014 Share Posted October 15, 2014 Ask your service representative to reference TSB 14-0175: " ISSUE:Some 2011-2014 Edge, Explorer, MKX, 2013-2014 Fusion, Taurus, Explorer, Flex, F-150, MKZ, MKT and MKS vehicles equipped with MyFord Touch™/MyLincoln Touch™ and ambient lighting may exhibit the ambient lighting defaulting to white on Lincoln vehicles or ice-blue on Ford vehicles after cycling the ignition switch. ACTION:Follow the Service Procedure steps to correct the condition. SERVICE PROCEDURE Determine the level of software in the accessory protocol interface module (APIM) by navigating to the system information screen on the 8 inch radio display. Select: Menu Help System Information If the last five numeric digits (e.g. 4.30.13171.PRODUCT) are 13171, proceed to Step 2. If the last five numeric digits are not 13171, this article does not apply. Refer to the Workshop Manual (WSM), Section 417-02 for normal diagnosis. Perform SYNC module (APIM) custom programming. Refer to WSM , Section 415-00. When the scan tool displays the list of available software, make sure the software version DA5T-14D544-BD (V3.6) has a green check mark. Also select the ambient light settings restore EA5T-14D546-AMA. If the system auto-selects several other applications, proceed with the applications auto-selected. Select continue and follow the on screen prompts. As the programming is being performed, several reboots may occur. Once the programming is completed, return the thumb drive to the scan tool to report software installation to the Ford online database." R2D2 1 Quote Link to comment Share on other sites More sharing options...
Bamabluemodena Posted January 12, 2015 Share Posted January 12, 2015 My ambient acts crazy sometimes. It is a 2013 and sometimes the Ambient will stay on while driving. Sometimes it changes color. When you open a door the lighting on that door is red. Sometimes it will stay red after you close the door and the rest of the ambient is a different color. At this point it doesnt bother me too much because it looks so damn cool but I am thinking it may get old especially if it worsens. I have only had the car for a couple of weeks and am planning on taking it in for the deck lid not power closing. I am planning on mentioning this as well as the fact that I do not think the key fob is communicating the memory seat correctly, and occasionally the collision warning goes off for no apparent reason. I just checked my system information and I have the version that ends in 13171. Is the update available for owners or is this a dealer thing? I love the car. Quote Link to comment Share on other sites More sharing options...
Davisjl Posted January 13, 2015 Share Posted January 13, 2015 My ambient acts crazy sometimes. It is a 2013 and sometimes the Ambient will stay on while driving. Sometimes it changes color. When you open a door the lighting on that door is red. Sometimes it will stay red after you close the door and the rest of the ambient is a different color. At this point it doesnt bother me too much because it looks so damn cool but I am thinking it may get old especially if it worsens. I have only had the car for a couple of weeks and am planning on taking it in for the deck lid not power closing. I am planning on mentioning this as well as the fact that I do not think the key fob is communicating the memory seat correctly, and occasionally the collision warning goes off for no apparent reason. I just checked my system information and I have the version that ends in 13171. Is the update available for owners or is this a dealer thing? I love the car. As an FYI, it's supposed to turn red when you open it. Cars on the road behind will see red indicating caution/stop. However, it shouldn't stay red once you've shut the door. Quote Link to comment Share on other sites More sharing options...
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