Jayohessatch Posted December 14, 2020 Share Posted December 14, 2020 2013 MKZ used the 2 key in cup holder method to get the dash to display the factory code. Entered the factory code into the center display to set a personal code and the computer says "factory code incorrect". Even though the dash clearly displays the same numbers as the factory code. Door number pad does not respond to the factory code either. Anyone experienced this before or know how to go about getting it fixed? Quote Link to comment Share on other sites More sharing options...
bbf2530 Posted December 14, 2020 Share Posted December 14, 2020 11 minutes ago, Jayohessatch said: 2013 MKZ used the 2 key in cup holder method to get the dash to display the factory code. Entered the factory code into the center display to set a personal code and the computer says "factory code incorrect". Even though the dash clearly displays the same numbers as the factory code. Door number pad does not respond to the factory code either. Anyone experienced this before or know how to go about getting it fixed? Hi Jay. Try entering the code backwards. So if it was displayed as 1-2-3-4-5-, try entering it is 5-4-3-2-1. For some odd reason, some vehicles display the code backwards when being retrieved in the Drivers Information Center. Let us know who you make out and good luck. kramf411 1 Quote Link to comment Share on other sites More sharing options...
Jayohessatch Posted December 14, 2020 Author Share Posted December 14, 2020 4 minutes ago, bbf2530 said: Hi Jay. Try entering the code backwards. So if it was displayed as 1-2-3-4-5-, try entering it is 5-4-3-2-1. For some odd reason, some vehicles display the code backwards when being retrieved in the Drivers Information Center. Let us know who you make out and good luck. That is very strange. But sure enough that worked. Thank you for the advice! problem solved Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.