Robert Iggy Cerami Posted August 4, 2014 Share Posted August 4, 2014 A few days ago my Sync Voice commands stop working.. The Icon would show up on the bottom left of the screen but will not accept any commands.. Wanted to know if any one else has come across this problem.. and also was thinking of a master reset might do the trick any thoughts.. ... 13 MKZh- 25,246 miles.... Thank you Robert Quote Link to comment Share on other sites More sharing options...
SteveB_TX Posted August 4, 2014 Share Posted August 4, 2014 Hey, it can't hurt! :) Robert Iggy Cerami and JanCaimano 2 Quote Link to comment Share on other sites More sharing options...
EatDirtFartDust Posted August 5, 2014 Share Posted August 5, 2014 Try master reset. If that doesn't work, then take it to the dealer for a hard reset (or disconnect the battery for 15 minutes on your own). Then if that doesn't work, the next step is a software update, or reinstallation. Robert Iggy Cerami 1 Quote Link to comment Share on other sites More sharing options...
Robert Iggy Cerami Posted August 6, 2014 Author Share Posted August 6, 2014 Master reset worked :) Thank you Quote Link to comment Share on other sites More sharing options...
JoeBrown Posted August 6, 2014 Share Posted August 6, 2014 Master reset worked :) Thank you That's good to know in case I have that issue. Robert Iggy Cerami 1 Quote Link to comment Share on other sites More sharing options...
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