2019 2.0 TSB - Block Replacement

[ajschicago]

All,

 

Been loving my 2019 Reserve II 2.0 FWD since December 2018. No issues other then a minor rattle which I corrected thanks to guidance from this group. Great fuel economy and performance. Currently has just over 16K on the clock, mostly highway miles and it's not used for commuting. Last week the oil change reminder appeared in the Lincoln Way app, no surprises as it had been almost 1 year. Made an appointment at the dealer, no problem.

 

I checked the oil before a short trip last Saturday as I thought it a good idea. Dark, but not a drop burned. I noticed the coolant reservoir showed slightly below the "MIN" mark. Minor thing I thought, I'll tell the service mgr to check it while its in for the oil change.

 

Get the call this afternoon from the Lincoln Service manager & he tells me there is a known issue detailed in TSB 19-2346 and the engine will need to be replaced due to coolant in the cylinders. Needless to say, I was a bit shocked. No smoke, no rough idle, no loss of power. Clearly it will be covered under warranty and is schedule for the work the week of 10/26. 

 

Just curious if anyone else has had an engine replaced on a late model Z by a dealer and if the work was satisfactory. This is a lease (good thing!) and so i'm not overly concerned about the longevity of the vehicle for myself, but this seems like a pretty big deal for a car with relatively low miles. 

 

 

[kramf411]

Oh this is interesting.

[bbf2530]

23 hours ago, ajschicago said:

All,

 

Been loving my 2019 Reserve II 2.0 FWD since December 2018. No issues other then a minor rattle which I corrected thanks to guidance from this group. Great fuel economy and performance. Currently has just over 16K on the clock, mostly highway miles and it's not used for commuting. Last week the oil change reminder appeared in the Lincoln Way app, no surprises as it had been almost 1 year. Made an appointment at the dealer, no problem.

 

I checked the oil before a short trip last Saturday as I thought it a good idea. Dark, but not a drop burned. I noticed the coolant reservoir showed slightly below the "MIN" mark. Minor thing I thought, I'll tell the service mgr to check it while its in for the oil change.

 

Get the call this afternoon from the Lincoln Service manager & he tells me there is a known issue detailed in TSB 19-2346 and the engine will need to be replaced due to coolant in the cylinders. Needless to say, I was a bit shocked. No smoke, no rough idle, no loss of power. Clearly it will be covered under warranty and is schedule for the work the week of 10/26. 

 

Just curious if anyone else has had an engine replaced on a late model Z by a dealer and if the work was satisfactory. This is a lease (good thing!) and so i'm not overly concerned about the longevity of the vehicle for myself, but this seems like a pretty big deal for a car with relatively low miles. 

 

 

 

Hi ajs. While engine replacements are a very rare occurrence, things do happen. Defective parts sometimes make it through multiple inspections. And parts fail at low and high mileage.   For a loose analogy, this is like a person being born with a heart condition. The engine in your MKZ was born with a heart condition.

 

In this case, it is good your Dealer was competent/proactive and discovered the issue, instead of "discovering" no issue, topping off the coolant, then having it fail and strand you on the road.

 

I don't recall if any other Lincoln MKZ Forum members have had their late model 2.0T replaced. If anyone has, I'm sure they will jump in.

 

It is obviously a bigger job in the grand scheme of things, but can be easily handled by a competent Lincoln Service Department.

 

Keep us updated and good luck.

Edited October 14, 2020 by bbf2530

[drolds1]

I also don't recall anyone here getting an engine replacement but as your SM, commendably, pointed out, coolant intrusion into the cylinders is a known problem with some 2017-2019 2.0T engines.  It's also a much more widespread issue with Ford Fusion 1.5EB engines.  The good news is that replacement long blocks have an improved design so it shouldn't recur, although you won't have the car for the long term unless you decide to buy it at the end of the lease. 

 

Good on your SM for catching this before of the listed symptoms showed up.  It sounds like this dealer is a keeper.

 

Ford TSB 19-236

[ajschicago]

Update to my OP on 10/13:

I've had continuous issues with the dealership service department since my 1st MKz in 2016, so much of my frustration with my MKz experience has little to do with the actual cars. In this case, I did receive it back on 11/3 after the long block replacement and the car initially performed fine.

 

The following morning I checked under the hood for fluid levels & the coolant level was fine but it was very low on oil. I immedately went back to the dealership and spoke to the service manager. He was very apologetic and had a technician confirm I was over a quart low. For the record, I checked the floor of my garage- it was oil-free. 

 

A day later I discovered the car makes a very unnerving banging sound now when the front suspension goes thru a significant range of motion such as a speed bump. Never did this before, so I call the dealership back and the earliest I could get an appointment was 12/3. I decided at this point to contact Lincoln Concierge and advise them of this situation as well as other mishaps in the recent past. 

 

I've simplified a lot of the story and truncated the communication and scheduling headaches, but this should give you an idea of my experience. Shame too, because they're the only Lincoln dealership in Chicago (!?!) and I'm fairly certain I won't be doing business with them after this lease is up. 

 

[kramf411]

All I can say is good luck to you and hope this will be sorted out to your satisfaction.

[TomV]

I too might have coolant leak into a cylinder at 15K. I noticed my coolant level is in the middle of the MIN lettering and it was well above it when new.

 

The TSB states it's for 2017-2019 Fusion/MKZ built on or before 8-Apr-2019, so I thought I was good...

 

My MKZ was build in 13-May-2019 and the engine sticker says JV 910 AC  / VEP 293  19C05 so it appears to be from Valencia Spain also in May 2019.

 

I'm going to have the dealer do the 5hr pressure test on the cooling system to confirm if it's leaking, and I'll report back when that's completed.

[TomV]

My MKZ is currently at the dealership getting tested.

 

I've been researching this for at least a year already, as I was worried my car might develop the problem.

 

Supposedly they used to machine cuts between the cylinders for additional cooling / stress relief. This method didn't allow the head gasket to seal well,  and where coolant could get into the cylinders. Apparently the fix is to drill relief holes now.

 

The picture of a new 2.0L replacement block (F2GZ-6009-E 1X) from Spain dated 15-Sept-2019. Notice the 3 small holes drilled between the cylinders.

 

 

So FORD probably tried to figure out when this new machining technique took place when they revised the TSB.

 

According the TSB my car should have the drilled holes, but the loss of coolant has me worried. The cooling system is a "closed system" and some of my fluid went somewhere????

 

 

[TomV]

I believe this to be the earlier design with the machined cuts.

 

[TomV]

I just heard from the dealer. The good news is my car's cooling system didn't leak down during the 5 hour test.

 

I suppose now I just keep an eye on the coolant level and perhaps get it tested again before the warranty is up.

[DAREAL1]

So I also have a 2019 MKZ 2.0 T AWD RESERVE ll… In feb my check engine light came on I had it tested and misfire cylinder 2 came up as the issue was told I needed to replace the spark plugs but instead I took it to the dealership since it’s still under warranty. After testing the SM called me and told me the long block and all it’s components had to be replaced due to coolant intrusion but wasn’t really told what caused this to happen since the vehicle only had 34000 mostly highway miles at the time…I got my vehicle back and it appeared to be fine then at 39000 and  3 months later in May the car started shaking while idling and even worse if my a/c is on. I took it in to the dealership again and was told that my motor mounts were bad and all 3 mounts had to be replaced but these parts were on back order and I was told I could take my vehicle and come back when the parts arrived. They told me it wasn’t an issue to continue to use my vehicle with bad mounts. It’s been 3 months and another 3000 miles and still no call from the dealership. Today I finally took it in to a different dealership so I’m waiting on there diagnostics results and will update when I hear back…

Edited August 2, 2022 by DAREAL1

[bbf2530]

8 hours ago, DAREAL1 said:

So I also have a 2019 MKZ 2.0 T AWD RESERVE ll… In feb my check engine light came on I had it tested and misfire cylinder 2 came up as the issue was told I needed to replace the spark plugs but instead I took it to the dealership since it’s still under warranty. After testing the SM called me and told me the long block and all it’s components had to be replaced due to coolant intrusion but wasn’t really told what caused this to happen since the vehicle only had 34000 mostly highway miles at the time…I got my vehicle back and it appeared to be fine then at 39000 and  3 months later in May the car started shaking while idling and even worse if my a/c is on. I took it in to the dealership again and was told that my motor mounts were bad and all 3 mounts had to be replaced but these parts were on back order and I was told I could take my vehicle and come back when the parts arrived. They told me it wasn’t an issue to continue to use my vehicle with bad mounts. It’s been 3 months and another 3000 miles and still no call from the dealership. Today I finally took it in to a different dealership so I’m waiting on there diagnostics results and will update when I hear back…

 

Hi Dareal1 and welcome to the Lincoln MKZ Forum. Did you call back the Service Department at your Dealership? Don't wait for them to call. Always ask for a tentative date, then call back when you have not heard from them by that date. That goes for any Dealership in any situation. And I am not making excuses for the Service Department at your first Dealership, only dealing with the reality of how things normally operate.

 

Let us know how things go with the second Dealership and good luck.

Edited August 2, 2022 by bbf2530

[TomV]

The TSB for the long block replacement includes engine mount nuts and bolts.

 

For your mounts to fail so soon, seems like they didn't torque the mounts properly after reinstall. Seems odd that all 3 would fail too, but at least they plan to fix it for you once parts are available.

 

You'll notice above in the post I'm worried that some of my coolant went somewhere. Since then I purchased a new overflow reservoir cap. A defect cap could let out water vapor, so I'll see how it holds as time goes forward.