Seat warmer/hvac won't turn on with autostart

[Mopar_dude]

So I recently purchased 2017 MKZ 3.0, live in the Toronto area so starting to get into the cold mornings and nights. When I use autostart or Lincoln Way app, my seat warmers don't turn on and my defrost doesn't either. I've checked to make sure settings are on auto but still nothing. Am I missing something simple? It's going in this week and I'll be letting them know amongst other things. Still under warranty.

Thanks

[Scott]

The first time I used mine this year, the cooled seats came on! I turned the whole system off and then back on, and it has worked fine since. 

[drolds1]

4 hours ago, Mopar_dude said:

So I recently purchased 2017 MKZ 3.0, live in the Toronto area so starting to get into the cold mornings and nights. When I use autostart or Lincoln Way app, my seat warmers don't turn on and my defrost doesn't either. I've checked to make sure settings are on auto but still nothing. Am I missing something simple? It's going in this week and I'll be letting them know amongst other things. Still under warranty.

Thanks

Were you able to actually select 'AUTO' from the menu or was it greyed out?  This has been an issue with Fusions and MKZs in the past.  Module reprogramming may be necessary.

 

See this thread.  It's always a good idea to search through the forums to see if a similar issue to yours has come up before.

[Chris109]

With my '17, even on cold days, after I've been driving around, if I stop for, maybe, 30-45 minutes, and get back in the car, without using autostart but having auto climate on, the air-conditioned seats occasionally do come on.