Mopar_dude Posted December 9, 2019 Share Posted December 9, 2019 Hey guys, new to the forum..first post actually. So bare with me. I recently purchased a 2017 MKZ 3.0 with 60,000km and still has warranty. I've noticed since the first drive home from the dealer, there's hard shifts from 1-2, 2-3 and sometimes 3-2. I'm worried to say the least. Read some posts of people having similar issues. What's the deal?? Quote Link to comment Share on other sites More sharing options...
bbf2530 Posted December 9, 2019 Share Posted December 9, 2019 (edited) 7 hours ago, Mopar_dude said: Hey guys, new to the forum..first post actually. So bare with me. I recently purchased a 2017 MKZ 3.0 with 60,000km and still has warranty. I've noticed since the first drive home from the dealer, there's hard shifts from 1-2, 2-3 and sometimes 3-2. I'm worried to say the least. Read some posts of people having similar issues. What's the deal?? Hi Mopar_dude. My opinion: There are various possibilities which can not be accurately Internet diagnosed. Your best course of action would be to make a service appointment, since your MKZ is still under warranty. Your 2017 comes with "Lincoln Pickup and Delivery Service" and/or a free loaner, so you do not need to be without a vehicle. Most Dealers do need advance notice for loaners, so make an appointment now. Keep us updated and good luck. Edited December 10, 2019 by bbf2530 Quote Link to comment Share on other sites More sharing options...
Mopar_dude Posted December 10, 2019 Author Share Posted December 10, 2019 Thanks for the reply. I'll have to book it in this week Quote Link to comment Share on other sites More sharing options...
Scott Posted December 10, 2019 Share Posted December 10, 2019 (edited) Mine does the same thing - 2017 3.0 AWD. It seems to be the worst shifting from 1-2 and not accelerating. Sometimes it is so bad that my wife jumps. I had it into the dealer and they said it was normal. I will be very interested to hear how yours turns out. I have been thinking about going to another Lincoln dealer, but the next closest one is a ways away. Good Luck! Edited December 10, 2019 by Scott Quote Link to comment Share on other sites More sharing options...
Mopar_dude Posted December 11, 2019 Author Share Posted December 11, 2019 It happens on casual to moderate acceleration for me. Quote Link to comment Share on other sites More sharing options...
drolds1 Posted December 11, 2019 Share Posted December 11, 2019 On 12/10/2019 at 10:51 AM, Scott said: Mine does the same thing - 2017 3.0 AWD. It seems to be the worst shifting from 1-2 and not accelerating. Sometimes it is so bad that my wife jumps. I had it into the dealer and they said it was normal. I will be very interested to hear how yours turns out. I have been thinking about going to another Lincoln dealer, but the next closest one is a ways away. Good Luck! Definitely not normal. Mine is butter smooth. If anything, some of us has complained that the shifts are not firm enough with the 3.0. If they claim it's normal, ask to drive another one and compare. There was a TSB for hard 2-3 shifts and "bump" on downshifts with the 6F50/55 but that was years ago. Ask to speak directly with the service manager. Quote Link to comment Share on other sites More sharing options...
Blackhawk Posted December 11, 2019 Share Posted December 11, 2019 (edited) On 12/10/2019 at 9:51 AM, Scott said: Mine does the same thing - 2017 3.0 AWD. It seems to be the worst shifting from 1-2 and not accelerating. Sometimes it is so bad that my wife jumps. I had it into the dealer and they said it was normal. I will be very interested to hear how yours turns out. I have been thinking about going to another Lincoln dealer, but the next closest one is a ways away. Good Luck! I've had the same 1-2 slam with light acceleration and a couple other folks I've talked to mentioned it as well. Hopefully they find something. Edited December 11, 2019 by Blackhawk Quote Link to comment Share on other sites More sharing options...
Mopar_dude Posted December 12, 2019 Author Share Posted December 12, 2019 Definitely experiencing the same deal. Was there any resolution? Quote Link to comment Share on other sites More sharing options...
Scott Posted December 12, 2019 Share Posted December 12, 2019 For mine, I think all they did is check the trans fluid level. They did take it for a test drive, but I also had them checking a rattle. They probably blew off the whole clunking from 1st to 2nd. I will have to take it back in just for that issue, I suppose. Quote Link to comment Share on other sites More sharing options...
kramf411 Posted December 12, 2019 Share Posted December 12, 2019 (edited) Seems like there are two different issues mentioned here. I do not have the 1-2 hard shift on my MKZ but I did have the same issue on my previous 2014 Fusion + harsh shift in reverse. Copy/Paste from the Fusion repair paperwork. Not sure if it can be something useful with the OP's issues. Concern: Customer states when shifting from park to reverse feels like the vehicle is jerking. There is also delay when shifting gears. Cause: Verify shift concern into REV Check OASIS FOUND SSM 45736 INSTALL IDS FOR SIFT SOL NUMBERS Correction: Remove Valve Body, Replace SSB and SSD and TCC Shift solenoid Reinstall valve body, Refill trans fluid Road test, Return to customer I have to say, though, after the fix, that during the first two days, the vehicle was shifting hard - no delay, and no issue of jerking while shifting to reverse. On the third day, it's all shifting smoothly. Hope this helps. I do have "slam" and I can replicate it almost every time. For me, it ONLY happens during light acceleration AND while I happen to release the gas pedal before a change in gear completes. Edited December 12, 2019 by kramf411 spelling, sentence bigjailerman 1 Quote Link to comment Share on other sites More sharing options...
Scott Posted December 12, 2019 Share Posted December 12, 2019 "For me, it ONLY happens during light acceleration AND while I happen to release the gas pedal before a change in gear completes." That is exactly what mine is doing! Quote Link to comment Share on other sites More sharing options...
Mopar_dude Posted December 12, 2019 Author Share Posted December 12, 2019 2 hours ago, Scott said: "For me, it ONLY happens during light acceleration AND while I happen to release the gas pedal before a change in gear completes." That is exactly what mine is doing! Exactly the same for me..as well as 2-1 feeling like I'm being rear-ended and I believe it's 2-3 or 3-4 there's about a second or so delay between shifts where it revs but no power and then it kicks in. Quote Link to comment Share on other sites More sharing options...
drolds1 Posted December 12, 2019 Share Posted December 12, 2019 4 hours ago, Scott said: "For me, it ONLY happens during light acceleration AND while I happen to release the gas pedal before a change in gear completes." That is exactly what mine is doing! I get a bang shift if I get off the throttle in the midst of a low-speed gear change also. But that has happened in every car I've driven in the modern era equipped with an electronically controlled transmission. Quote Link to comment Share on other sites More sharing options...
kramf411 Posted December 12, 2019 Share Posted December 12, 2019 May I add, my previous Fusion - aside from the hard shifting that had been fixed, I also encountered the "bang / slam" phenomena under the same condition. FWIW, I just got my MKZ from a garage after a Transmission and PTU fluid exchanges yesterday. I drove to work today and was trying to replicate the same phenomena. Much as I tried - and if I am being very an*l about it - I think all I had was a faint (very faint) nudge, no "bang/slam" at all, more like feeling a just a regular gear change. Now, it was only a 3-4 mile drive. I will try to observe the vehicle's behavior as days goes by and report back. Quote Link to comment Share on other sites More sharing options...
Scott Posted December 12, 2019 Share Posted December 12, 2019 Today, I had a "bang" shift from 2-1. The problem is that it doesn't always happen, so the chances of my taking a tech out for a drive to recreate it are slim. Quote Link to comment Share on other sites More sharing options...
Mopar_dude Posted December 23, 2019 Author Share Posted December 23, 2019 On 12/12/2019 at 6:04 PM, Scott said: Today, I had a "bang" shift from 2-1. The problem is that it doesn't always happen, so the chances of my taking a tech out for a drive to recreate it are slim. I should be getting my car back tomorrow..rep told me on the phone that the tech couldn't duplicate. So looks like I have to bring him for a drive...and drive till it happens. Quote Link to comment Share on other sites More sharing options...
Viking Posted March 14, 2020 Share Posted March 14, 2020 I have an older car than Alla Y'All, but I noticed that this thread was in December, in Canada, so I might have an inkling of what is going on. (yes, I noticed that not all of you are in Canada). If I start out before letting the car warm up a bit, while it is still on high throttle, I will get this from 1-2. It continues throughout stops until the car warms up and drops RPMs. Just a thought I am sharing. Might have no bearing whatever. Quote Link to comment Share on other sites More sharing options...
drolds1 Posted March 14, 2020 Share Posted March 14, 2020 5 hours ago, Viking said: I have an older car than Alla Y'All, but I noticed that this thread was in December, in Canada, so I might have an inkling of what is going on. (yes, I noticed that not all of you are in Canada). If I start out before letting the car warm up a bit, while it is still on high throttle, I will get this from 1-2. It continues throughout stops until the car warms up and drops RPMs. Just a thought I am sharing. Might have no bearing whatever. It's quite common for ATXs for shift hard in very cold weather before the fluid, etc, get up to temp. Quote Link to comment Share on other sites More sharing options...
Viking Posted March 15, 2020 Share Posted March 15, 2020 14 hours ago, drolds1 said: It's quite common for ATXs for shift hard in very cold weather before the fluid, etc, get up to temp. Sorry DrOlds, but an ATX is ?. Is that the version of transmission? Thank you. Quote Link to comment Share on other sites More sharing options...
bbf2530 Posted March 15, 2020 Share Posted March 15, 2020 2 hours ago, Viking said: Sorry DrOlds, but an ATX is ?. Is that the version of transmission? Thank you. Hi Viking. The simple explanation is: ATX is short for Automatic Transaxle. It is the automatic transmission/front axle combination found in front wheel drive (and FWD based AWD vehicles). Essentially, front wheel drive based vehicles have ATX's (Automatic Transaxles), while rear wheel drive vehicles have AT's (Automatic Transmissions). For those who would like more information: https://www.carid.com/articles/transaxle-vs-transmission.html Hope this information helps and good luck. Quote Link to comment Share on other sites More sharing options...
drolds1 Posted March 15, 2020 Share Posted March 15, 2020 Sorry for the confusion. Sometimes I forget that not everyone is familiar with these abbreviations. FYI, the transaxle in your car is Aisin (Warner), model AWF21 Quote Link to comment Share on other sites More sharing options...
Viking Posted March 16, 2020 Share Posted March 16, 2020 bbf2530 and DrOlds, thank you very much for the explanations. My awareness has been raised ?. The terms I have always been familiar with for trannys are such as 4R100 and 5R110 and further in the past, C-4 and C-6. So far, I had not yet needed to move into the modern world, but I guess it is time, LMAO. I really appreciate your patience guys. Quote Link to comment Share on other sites More sharing options...
bbf2530 Posted March 16, 2020 Share Posted March 16, 2020 1 hour ago, Viking said: bbf2530 and DrOlds, thank you very much for the explanations. My awareness has been raised ?. The terms I have always been familiar with for trannys are such as 4R100 and 5R110 and further in the past, C-4 and C-6. So far, I had not yet needed to move into the modern world, but I guess it is time, LMAO. I really appreciate your patience guys. Hi Viking. You are very welcome. ? Quote Link to comment Share on other sites More sharing options...
drolds1 Posted March 16, 2020 Share Posted March 16, 2020 6 hours ago, Viking said: bbf2530 and DrOlds, thank you very much for the explanations. My awareness has been raised ?. The terms I have always been familiar with for trannys are such as 4R100 and 5R110 and further in the past, C-4 and C-6. So far, I had not yet needed to move into the modern world, but I guess it is time, LMAO. I really appreciate your patience guys. LOL. Glad to help. I'm aging myself but I remember when Hydra-Matic, Powerglide, Dynaflow, Torqueflite, Ford (and) Merc-Omatic were familiar names. KenZ 1 Quote Link to comment Share on other sites More sharing options...
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