New here need help

[newstang]

Hi all, I have a question that even the dealer has no answer for/ actually two.

I have a 2015 MKZ

First, what happened to my Lincoln app where I was able to locate, lock/unlock and start my car?

the only option on this Lincoln app is to call the dealership.

 

Second, I brought it in several times for a fix, when i remote start the car from the FOB it heated the seats and steering as well as heated the car. this no longer happens. I checked in settings and whatever options are available are checked on.

 

thanks

 

 

[Voorhees]

1 the app only does remote start if vehicle has motum add on. 

2 was it cold outside when seats a d wheel came on? I think it only does that if the temp is below a certain deg. 

[bbf2530]

On 3/28/2019 at 8:48 AM, newstang said:

Hi all, I have a question that even the dealer has no answer for/ actually two.

I have a 2015 MKZ

First, what happened to my Lincoln app where I was able to locate, lock/unlock and start my car?

the only option on this Lincoln app is to call the dealership.

 

Second, I brought it in several times for a fix, when i remote start the car from the FOB it heated the seats and steering as well as heated the car. this no longer happens. I checked in settings and whatever options are available are checked on.

 

thanks

 

 

 

Hi newstang.  I recall hearing that some features were eliminated on older Lincoln models. Not sure if that applies to the Lincoln Way App for your particular model year. You could try uninstalling and reinstalling the app on your phone.

If that does not help, call the Lincoln Concierge and ask them.

Let us know how you make out and good luck.