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Bent wheels


qstix

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Had a odd out of balance feeling at 30 MPH and 60MPH.On my 2016 MKZ

had to replace 3 wheels bent. Anyone having issues with 19 inch wheels being bent?

 

 

Long story below LOL

 

 

I bought the care used from a ford dealer. i mentioned this before i took delivery and the ashored me it would be fixed.

Guess what LOL. They put 4 new tiers on it, also all new rotors and pads.driving home same issue.

Called the next day let them know same issue.

Brought it back in they replaced a wheel  3day special order 19 inch $$$ they said all set. took it for a test drive same thing.

Went back in and told them. Asked  the service  writer to go for a ride. He drove it and agreed to the unbalanced feeling.

At that point he said its a used car and was not sure what i was promised.Against my natural demeanor i calmly stated a car that i can drive without fear of my safety.

He told me he need to talk to his boss and would call me the next day.

He called me back and I was ready for a long battle ! To my surprise he said his boss told him whatever it took to make me happy!

After a week they replaced 2 more wheels and a wheel bearing. this fixed the issue made me feel bad for them.

 

 

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