Chris109 Posted October 12, 2017 Share Posted October 12, 2017 This is not a big deal, but, driver and passenger side windows one touch up does not work. One touch down is no problem. Even if I hold the button and let go, the windows stop. Need to hold them to fully close. Rear windows have no problems with one touch up and down. Ideas? 2013 Zh. Quote Link to comment Share on other sites More sharing options...
hermans Posted October 12, 2017 Share Posted October 12, 2017 My 2013 MKZh had the same problem. It was at the dealer many times and I did the re-programing fix many-many times and it would never work for more that a couple of days. With my 2017 it has not reared it's ugly head. Quote Link to comment Share on other sites More sharing options...
Chris109 Posted October 13, 2017 Author Share Posted October 13, 2017 (edited) I brought mine in today to replace a missing "L" in Lincoln. Asked them to check a few things. Guy reset(?) something. Now the auto up works. As an aside, he didn't know how to activate daytime running lamps. Gotta dig out the thread from this forum and send it to him. Didn't last long. One touch up not working again. Edited October 20, 2017 by Chris109 Quote Link to comment Share on other sites More sharing options...
austin-tatious Posted December 29, 2022 Share Posted December 29, 2022 Having the same problem with my 2017 black label 3.0 liter twin turbo. Battery went totally dead while out of town and had to jump start 4 times before getting th car to the dealer who put in a new battery. Got the car back yesterday. All ok except the one-touch up on the driver's window no longer works. All 3 other windows work fine. Driver's window only does not do one-touch up but one-touch down does work. Have to hold the switch in the up position to go all the way up Posts above suggest this may not be permanently fixable . And where can I find the re-programing fix hermans talks about above. Thanks! Quote Link to comment Share on other sites More sharing options...
austin-tatious Posted December 31, 2022 Share Posted December 31, 2022 (edited) Well, decided to quit searching for an online answer on Friday. Tony in the service dept provided the answer! He said the setting is in memory somewhere and when the battery is completely discharged for a while the setting may be lost. So do this: 1. use the up/down switch to move the window all the way down. 2. hold the switch in the up position until it stops at the top but do not let it go. 3. continue to hold the switch in the up position for 10 seconds and release. 4. one-touch up operation should be working now. He added that the 10 second wait with the switch held up seems to have a small tolerance. Sometimes it did not work when counting to 10 in his head and sometimes he had to repeat the procedure a second or third time to get it to stick. So I used my stop watch to time it and it worked first try. I will see if it fails again or not like some poster said. Edited December 31, 2022 by austin-tatious remove extraneous statement Quote Link to comment Share on other sites More sharing options...
drolds1 Posted January 2, 2023 Share Posted January 2, 2023 This procedure is in the OM: Quote Resetting One-Touch Up Start the engine. Lift and hold the window switch until you fully close the door window. Continue to hold the switch for a few seconds after you close the window. Release the window switch. Press and hold the window switch until you fully open the door window. Release the window switch. Lift and hold the window switch until you fully close the window. Test for correct window operation by carrying out the one-touch down and one-touch up features. Quote Link to comment Share on other sites More sharing options...
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