hhamblen Posted December 29, 2016 Share Posted December 29, 2016 So I've had this happen a few times on my 2011 MKZ. The audio/music on my phone seems to disconnect from the bluetooth and will not reconnect. I can still ANSWER phone calls via the manual buttons, but voice control no longer works. I've deleted the phone and readded through the menu multiple times to no avail. The ONLY thing that works, for a while, is disconnecting the negative battery cable for 5 minutes.Has anyone else had this issue and found a better answer?? Quote Link to comment Share on other sites More sharing options...
Michael Katz Posted January 14, 2017 Share Posted January 14, 2017 Have you tried using the steering wheel button on the bottom right side to reconnect? Mine sometimes disconnects or when I leave the car running or warming up and leave the car and I go far enough away that the Bluetooth disconnects. Quote Link to comment Share on other sites More sharing options...
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