tgara Posted November 15, 2016 Share Posted November 15, 2016 I was having issues with the MyLincolnMobile app on my modem-embedded 2015 MKZ. None of the remote features were working, like remote lock/unlock, or remote start. I found out that this week, Lincoln published a replacement for the MyLincolnMobile App, called The Lincoln Way app: http://www.lincoln.com/campaignlibs/content/lincoln/us/en_us/default/lincolnway/app.html Once I deleted the old app and installed this one, all my remote features returned. The app is good and quite fast. I'll post more impressions in a later post, but for now, everyone should upgrade! Quote Link to comment Share on other sites More sharing options...
Airflow Posted November 16, 2016 Share Posted November 16, 2016 Great find thanks! How can I find out if I have an embedded modem in my 2016 MKX? Quote Link to comment Share on other sites More sharing options...
tgara Posted November 16, 2016 Author Share Posted November 16, 2016 The modem is usually included only in the higher level options packages. Quote Link to comment Share on other sites More sharing options...
Myron D. Brown Posted November 17, 2016 Share Posted November 17, 2016 I was having issues with the MyLincolnMobile app on my modem-embedded 2015 MKZ. None of the remote features were working, like remote lock/unlock, or remote start. I found out that this week, Lincoln published a replacement for the MyLincolnMobile App, called The Lincoln Way app: http://www.lincoln.com/campaignlibs/content/lincoln/us/en_us/default/lincolnway/app.html Once I deleted the old app and installed this one, all my remote features returned. The app is good and quite fast. I'll post more impressions in a later post, but for now, everyone should upgrade! Um...with this new app, I can now only see fuel level and my car's location. With the old app, I could also see the odometer reading, the oil life, the tire pressure status, and the battery status. This app looks nice, but functionally, it's a step backwards. I'm going to call Lincoln Concierge to see if they will bring back these features with an update. This is bad... JHVJXN and Robert Iggy Cerami 2 Quote Link to comment Share on other sites More sharing options...
ajschicago Posted November 17, 2016 Share Posted November 17, 2016 Just chatted with Lincoln Concierge and they said if oil, air pressure, fuel or battery levels are outside of normal we will get an alert via the app. Others alerts may be added in the future. I agree, I liked having that info on demand. Oh well. Robert Iggy Cerami 1 Quote Link to comment Share on other sites More sharing options...
Myron D. Brown Posted November 17, 2016 Share Posted November 17, 2016 (edited) Yea...I also chatted with them soon after upgrading to the new app. They said you can view the current mileage by going to the "My Vehicle" section on the home screen. But I liked it better when it was on the current status page, without having to go through the extra steps.I also noticed that this new Lincoln Way app is AppLink compatible. But I'm trying to see what's the benefit. It's always stuck on this one screen, and nothing else ever loads. I've tried restarting both my phone and the car. Edited November 17, 2016 by Myron D. Brown Quote Link to comment Share on other sites More sharing options...
Robert Iggy Cerami Posted November 18, 2016 Share Posted November 18, 2016 Mine shows my current mileage shows in KM even though my settings are set for Miles... Really liked the old App better JHVJXN 1 Quote Link to comment Share on other sites More sharing options...
JHVJXN Posted November 18, 2016 Share Posted November 18, 2016 I just went back to the old app. The new one stinks. Even with the setting on miles it only show kilometers. It's not intuitive. Robert Iggy Cerami 1 Quote Link to comment Share on other sites More sharing options...
Myron D. Brown Posted November 18, 2016 Share Posted November 18, 2016 Mine shows miles. The old app won't even work for me. I tried using it...it no longer functions. Quote Link to comment Share on other sites More sharing options...
Robert Iggy Cerami Posted November 18, 2016 Share Posted November 18, 2016 Has anyone tried the autostart with the new app... Have mine set for 7:20 am and my car started at 6:20 am.. :drool: I usually turn of my phone at night on weekends ..maybe this will fix the time thing .. Will see what happens on Monday morning.. If not its back to the old app.... Quote Link to comment Share on other sites More sharing options...
Myron D. Brown Posted November 18, 2016 Share Posted November 18, 2016 I used autostart today...it worked perfectly. Did you check to make sure the time zone on your phone and in your car are the same? Robert Iggy Cerami 1 Quote Link to comment Share on other sites More sharing options...
Robert Iggy Cerami Posted November 18, 2016 Share Posted November 18, 2016 (edited) I used autostart today...it worked perfectly. Did you check to make sure the time zone on your phone and in your car are the same.. Yes I did .. for some reason it was set for Phoenix AZ... and I live in California.. Thank you ;) Edited November 18, 2016 by Robert Iggy Cerami Quote Link to comment Share on other sites More sharing options...
tgara Posted November 19, 2016 Author Share Posted November 19, 2016 Mine shows my current mileage shows in KM even though my settings are set for Miles... Really liked the old App better I just went back to the old app. The new one stinks. Even with the setting on miles it only show kilometers. It's not intuitive. Mine was reading kilometers as well, even though it was set to Miles. I fixed that by going into the settings, tapping Km, letting the progress wheel spin, then tapping Miles and letting the progress wheel spin again. After that, the settings are reset to miles. Agree about oil life, battery, etc. Hopefully future updates will have that info. Should be easy, especially since it was in the previous app. All the remote features are working for me, though. Robert Iggy Cerami, KenZ and Airflow 3 Quote Link to comment Share on other sites More sharing options...
Zalvern Posted November 23, 2016 Share Posted November 23, 2016 Bah I give up on the new app. I hate its being forced to use as I cannot even remote start anymore since "Vehicle Fetch Failed" results everytime. I only managed to use the remote start once. I really like the idea, but clearly debugging is not being taken seriously to ensure quality utilization. Quote Link to comment Share on other sites More sharing options...
Myron D. Brown Posted November 24, 2016 Share Posted November 24, 2016 I spoke with the Concierge folks maybe Monday or so. They were doing a server update...which was to take about twelve hours or so. I removed the app and reinstalled it. Haven't had a problem since...works perfectly for me every time. I still haven't figured out this parking reservation thing yet. It shoes me different parking lots/decks and their prices. I even registered a credit card with Lincoln Pay. But I have no clue how to actually purchase/reserve parking. That feature seems useless for now... In the future, I'd like to be able to remotely access the rear camera. Hmmm... Quote Link to comment Share on other sites More sharing options...
DeeCee Posted November 24, 2016 Share Posted November 24, 2016 After several vehicle fetch failures, even with the vehicle parked next to me, I uninstalled the App and then reinstalled it. Works okay now but I still like some of the features of the old App which are no longer available like tire pressure and oil life data. Quote Link to comment Share on other sites More sharing options...
Myron D. Brown Posted November 24, 2016 Share Posted November 24, 2016 As far as oil life, tire pressure, battery status, etc., Lincoln says that they will now only show if they're not normal. Otherwise, they're fine. I guess most in this forum used the old app and are resistant to change. But new Lincoln app users...you never know. For every one of us that prefers the information displayed at all times, I'm sure there's someone who prefers a more decluttered look and only notification if something'something's off. It could be 50/50. I guess that's the constant problem when it comes to smartphone app development...you can never please EVERYBODY. Maybe in a future update, we can choose what displays on the home screen. But for now, I don't see it as as valid reason for complaint. Quote Link to comment Share on other sites More sharing options...
tgara Posted December 14, 2016 Author Share Posted December 14, 2016 Lincoln updated the app yesterday to version 1.0.1. In the release notes, it says "The app monitors status levels for tire pressure and oil life, notifying users when either of these require attention". Note that it does not say that there are now visual indicators to show tire pressure or oil life, like in the previous app. All it says is that you will be "notified" if either of these are outside the normal range. The update looks the same as the previous version. Quote Link to comment Share on other sites More sharing options...
Jim Ayres Posted December 26, 2016 Share Posted December 26, 2016 I was having issues with the old app just before the new one came out. None of the remote features were working. I was told that a new app was coming out, and my issues should be resolved. Well, after installing the new app, I was still unable to remotely start the car or lock/unlock. I uninstalled and then re-installed the app, and it still was not working. Called the Lincoln Concierge today and she told me that the embedded modem had been disconnected from the service, and that it needed to be recalibrated. Here are the instructions that she sent to me. I've forwarded them to my dealer so that they can fix it. When I was in for service last week, they didn't have a clue. -Log out of the application at the dealership -The dealer will perform SSM 46155 which is a recalibration of the modem and a Master Reset of the vehicle (if they are not sure where to find this, have them reach out to us) -Once this has been completed log back into the application and reauthorize the vehicle. The Master Reset will bring the vehicle back to factory settings -In the Operate screen the remote features will appear and have 24 hours and the second authorization inside the vehicle will be permanent. Zalvern 1 Quote Link to comment Share on other sites More sharing options...
Zalvern Posted December 27, 2016 Share Posted December 27, 2016 I was having issues with the old app just before the new one came out. None of the remote features were working. I was told that a new app was coming out, and my issues should be resolved. Well, after installing the new app, I was still unable to remotely start the car or lock/unlock. I uninstalled and then re-installed the app, and it still was not working. Called the Lincoln Concierge today and she told me that the embedded modem had been disconnected from the service, and that it needed to be recalibrated. Here are the instructions that she sent to me. I've forwarded them to my dealer so that they can fix it. When I was in for service last week, they didn't have a clue. -Log out of the application at the dealership -The dealer will perform SSM 46155 which is a recalibration of the modem and a Master Reset of the vehicle (if they are not sure where to find this, have them reach out to us) -Once this has been completed log back into the application and reauthorize the vehicle. The Master Reset will bring the vehicle back to factory settings -In the Operate screen the remote features will appear and have 24 hours and the second authorization inside the vehicle will be permanent. Looks like this is my issue as well. Thanks for sharing this! Jim Ayres 1 Quote Link to comment Share on other sites More sharing options...
Zalvern Posted December 31, 2016 Share Posted December 31, 2016 Well FORScan once again saves me from going to the dealership. Found the TCU module in the program and did a simple reset: Modem's network ID reappears and get notifications from my Lincoln account to pair the vehicle. Those who are module savvy can consider resetting the TCU module if having connection issues with the Lincoln Way App. JoeBrown and Jim Ayres 2 Quote Link to comment Share on other sites More sharing options...
Jim Ayres Posted February 8, 2017 Share Posted February 8, 2017 It turns out that the embedded modem was corrupted and had to be replaced. Quote Link to comment Share on other sites More sharing options...
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