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Battery Drain?


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  • 1 month later...

Guys I need help! I have a 2017 MKZ hybrid with a major battery issue. The car dies every 5 to 6 days to a complete rock. No power at all. Have to have it jumped. I've checked the battery and the cells are good. Dealer has actually relaxed the car with a new one and after a month the new one did the same thing. I need help! Anyone else had this happen?

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  • 1 year later...

New 2017 MKZ - 9800 mi.

 

Last week had the "System Off to Save Battery" thing.  First would not start, then finally did.

 

Yesterday same thing and would NOT start.  Jumped and took to dealer.  Told Service Manager that I wanted a new battery.  First he said it would take a 2 1/2 hour test; told him that would not work for me had to leave on a trip, just put in a battery.  He finally agreed, and now everything seems fine. 

 

But believe me I am monitoring this situation.  The weird thing is that I had the exact same problem with my NEW 2013 MKZ with 5000 mi.  The new battery fixed that problem..  If anyone has had similar, please chime in.

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Not to appear critical of your wording, was wondering what was meant by your terminology related to "System OFF"thing?

 

Is this a MKZ Hybrid, or standard motor, as you referred to a 2017 model, but also show a 2013 Ecoboost model as well which may have been previously owned.

What I have found is although many batteries are listed as maintenance free, if possible it's generally best to add battery fluid to the battery when serviced. The only true maintenance free battery is one that doesn't provide any filler ports to add fluid.

 

I agree, good move to have them simply replace it if you were scheduled for a road trip out of town. No fun getting stuck in the middle of nowhere. If the charging system is working properly, you should be OK with the new battery at this point.

 

All the best with your new MKZ.

Edited by easyrider
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It's probably a reference to this message:

 

Low Battery Features Temporarily Turned Off

 

Displayed when the battery management system detects an extended low-voltage condition. Various vehicle features will be disabled to help preserve the battery. Turn off as many of the electrical loads as soon as possible to improve system voltage. If the system voltage has recovered, the disabled features will operate again as normal.

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New 2017 MKZ - 9800 mi.

 

Last week had the "System Off to Save Battery" thing. First would not start, then finally did.

 

Yesterday same thing and would NOT start. Jumped and took to dealer. Told Service Manager that I wanted a new battery. First he said it would take a 2 1/2 hour test; told him that would not work for me had to leave on a trip, just put in a battery. He finally agreed, and now everything seems fine.

 

But believe me I am monitoring this situation. The weird thing is that I had the exact same problem with my NEW 2013 MKZ with 5000 mi. The new battery fixed that problem.. If anyone has had similar, please chime in.

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I ultimately had to give away the MKZ. I had the same problem with 2 cars. And they never could figure out why. The dealership and Lincoln ultimately gave me a 2017 MKC which I love. Never had one issue with the car in the last 10 months. So the only thing I can come to conclusion on is there some definite battery issue with some of the 2017 MKZ models and they either didn’t want to confirm it or are not talking about it.

Really sucks because I really really loved the MKZ And I really needed a car with great mileage. My lease is up in two years and I’m not against trying again but obviously have a little bit of PSD regarding the whole situaction.

Edited by Bharrah1231
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Some early 2017 Sports and MKZs had a battery drain issue.  There's plenty of discussion about it on the Fusion Sport Forum.

 

Your conclusion is only half-correct.  There was a problem but Ford engineers worked diligently to figure it out.   Ford issued a service bulletin to dealers addressing the issue.  So saying that they didn't want to talk about or confirm it is inaccurate.  It seems like maybe your service department was too lazy to read bulletins or to contact the Ford Engineering Hot Line.

 

 

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It's probably a reference to this message:

Displayed when the battery management system detects an extended low-voltage condition. Various vehicle features will be disabled to help preserve the battery. Turn off as many of the electrical loads as soon as possible to improve system voltage. If the system voltage has recovered, the disabled features will operate again as normal.

 

Gotcha!

Edited by easyrider
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Well if the service department was lazy then Lincoln corporate was lazy as well as the issue went all the way to the top. Not only once but twice. At one point I even became a guinea pig where they basically had a heart monitor if you will on the car looking for any type of battery drain and let me drive around for two weeks waiting for the issue to happen again. The issue did happen again and the monitor never picked anything up. Hence why am very skeptical

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It definitely Had to do with the hybrid In the MKZ But they never actually were able to figure out what it was. The first car I had to take him to the shop every two weeks with a completely dead battery and the second car was exactly the same. I went through this for a total of 10 months until I demanded that I get a different car to finish out my lease that was not a mkz. If they had been able to exactly tell me that it was the hybrid issue I would’ve asked for a non-hybrid MKZ But after two cars and all the constant issues and stress I wasn’t willing to risk it.

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  • 7 months later...

I am having a similar issue with my 2016 MKZ....  although some differences.

 

I got it at 16k KMS (Canadian) as a dealer demo, (new but driven buy a sales manager) it was fine until 3 weeks ago when the battery was dead and needed a boost (at 52K KMS) and it went in for the steering wheel recall and the trim pieces fading around the pano roof....  they tested it and it came out on the low side of okay and replaced the battery....  a week later, this morning dead battery again....   where is the drain coming from??

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  • 9 months later...
On ‎6‎/‎14‎/‎2018 at 3:34 PM, jrross said:

I am having a similar issue with my 2016 MKZ....  although some differences.

 

I got it at 16k KMS (Canadian) as a dealer demo, (new but driven buy a sales manager) it was fine until 3 weeks ago when the battery was dead and needed a boost (at 52K KMS) and it went in for the steering wheel recall and the trim pieces fading around the pano roof....  they tested it and it came out on the low side of okay and replaced the battery....  a week later, this morning dead battery again....   where is the drain coming from??

So its been a while, forgot to update.  Apparently they found that the embedded modem somehow was programmed to function irregularly and was drawing on the battery.  they kept it for a day, gave me a nice rental and the next day was back to normal after flashing the program for the modem.... 

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  • 2 months later...

The battery on my '17 died this past Thursday. I was heading home from working out, got in the car, and all I got was a clicking sound and some noise from the rear speakers, which was odd. I tried several times to get it to start, and finally for some reason it turned over enough to start. I got home, left it running in the garage, and called the dealer. I drove right there and they did the 2 1/2 hour test and installed a new battery. The car only has a little over 18,000 miles. Now I am concerned that I have some sort of a battery drain issue??!!

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  • 1 month later...

(2015 MKZ Hybrid)

Suffered a completely dead 12V battery this week, after the car hasn't been driven for 4 days, anyway I managed to boost it under the hood as I could not get into the trunk.

the past couple of days I've been running it for 5 minutes on remote start.

Today I installed a solar panel (2,5 W or 5 W), placed the panel by the rear windshield near the speakers. it was an easy direct hook up to the 12v Battery in the trunk.

Hopefully this will keep the battery topped up.  

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11 hours ago, sam kahill said:

(2015 MKZ Hybrid)

Suffered a completely dead 12V battery this week, after the car hasn't been driven for 4 days, anyway I managed to boost it under the hood as I could not get into the trunk.

the past couple of days I've been running it for 5 minutes on remote start.

Today I installed a solar panel (2,5 W or 5 W), placed the panel by the rear windshield near the speakers. it was an easy direct hook up to the 12v Battery in the trunk.

Hopefully this will keep the battery topped up.  

If this is the original battery, it is about 5 years old. It just may be time for a new one.

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7 hours ago, R2D2 said:

If this is the original battery, it is about 5 years old. It just may be time for a new one.

it is a Ford battery, didn't take it out to see the date stamp, even it looks very clean it can still be the original.(just bought the car) 

What surprises me is the low capacity of 390 CCA. I am guessing this battery does not run any heavy loads.

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17 hours ago, sam kahill said:

it is a Ford battery, didn't take it out to see the date stamp, even it looks very clean it can still be the original.(just bought the car) 

What surprises me is the low capacity of 390 CCA. I am guessing this battery does not run any heavy loads.

It does not, your main hybrid battery does the big work, the small battery just runs the electronics basically. There are other threads on here about some folks that installed a larger capacity battery. I got my replacement from Autozone just over a yr ago and so far so good, I didn't up the size.

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