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Keypad Factory Code


lbarzin

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Just bought a 2010 MKZ and am really happy with it - spent some time yesterday trying to get the factory code for the keypad so I can set a personal code, but since I am not the first owner and don't have the wallet card, I couldn't get started.  Called my local Lincoln dealer and they said - "Sure - bring the car and $60 dollars in and we'll retrieve it for you".  Not thrilled with that response I looked around the internet and found the answer in the Mercury Milan forum.  Get an extendable inspection mirror from your local hardware store for a few bucks and extend it up under the dashboard just to the left of the steering wheel. Next to and slightly above the fuse box there are a bunch of modules but only one will have a 5-digit number on a white sticker. You need the mirror to read it, but with the mirror it took me less than 30 seconds.

 

Also - the printed documentation for setting the personal codes leaves out one critical step. You to have the key in the ignition to set a personal code (I left the sunroof open during the process  just in case I locked it by mistake). Once I did that the process went as advertised. Hope this helps someone out there and saves them the $50-60 that the unhelpful dealers wanted.

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  • 2 weeks later...
  • 2 weeks later...
  • 11 months later...

 The above procedure for finding the Keypad Factory Code worked perfectly for my 2011 MKZ.  I can verify it works quick and easy. 

 

If you want to try it, be prepared to read the numerals in mirror image, while lying on your back on the drivers side floor mat, one tool in each hand, with feet out the door on the garage floor.  

Tools used: Inspection mirror with adjustable ball in socket joint and 8" handle. Small hand held LED flashlight. One tool for each hand.

 

Use mirror to find the five digit black on white tag as indicated in the original post.  You will see the digits mirror inverted.

Don't forget to have a paper pad and pencil handy within reach while you're on your back on the floor mat.  Then record the code on paper.

 

Next get out and lock the car.  Punch in the code on the front door keypad and click-click it works.

 

If the car does not unlock, the probably the previous owner changed the code.  Time to call the Lincoln service guys. 

 

Cheers

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If the car does not unlock, the probably the previous owner changed the code.  Time to call the Lincoln service guys. 

 

Cheers

 

Entering a personal code does not override the factory code.  The factory code will always work.  It cannot be "changed" by the owner.

 

OM:

 

 
The factory set code will work even if you have set your own personal code.
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Don't know about the 2010, but the 2014 you can do it if you have both intelligent access keys.

 

Remove the rubber covering in the cup holder, place first key in the backup slot. Press Start Stop and wait a few seconds. Press Start/Stop again and remove key. Insert the second key into the back slot then press start/stop. The factory code will be displayed in the information display in a few seconds...

 

Page 69-70 of my manual.

Edited by Davisjl
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Don't know about the 2010, but the 2014 you can do it if you have both intelligent access keys.

 

Remove the rubber covering in the cup holder, place first key in the backup slot. Press Start Stop and wait a few seconds. Press Start/Stop again and remove key. Insert the second key into the back slot then press start/stop. The factory code will be displayed in the information display in a few seconds...

 

Page 69-70 of my manual.

The pre-2013s don't have that capability.

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  • 7 months later...
  • 1 month later...

Did that when we bought a used 09 Fusion SEL- snapped pic with the iPhone and got the code. My 13 Fusion Hybrid had an identity crisis last week and wouldn't recognize either remote- and keypad was blank too, but remote start still worked.  Cycled through the remote start/stop a few times and got the keypad to light up and got it unlocked.  Reading through the owner's manual and found the way to bring up the door code (with keys in my case).  Dealer had to erase and reprogram both remotes to get them to work.   

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Hello All

 

I have a 2014 MKZ Hybrid that I just recently purchased. I have not had it into the dealer yet in order to get the factory set key pad code. I have tried the procedure in the owners manual for obtaining the code in the information display and not having any luck in getting the display. I have tried it countless times with every subtle difference I can think of. 

 

If anyone can clue me in on what I am doing wrong I would certainly appreciate it. The Dealer tells me it never works, but I have a hard time believing that about Lincoln.

 

Thanks in advance to any one who can help.

 

Paul S

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  • 5 months later...

On my 2012 MKZ I used the lay on the floor method. There was a barely visible sticker above a bundle of wires to the left (as looking up at it) of the steering column. I used a compact mirror of my wife's to view it. The 5 digit number ended with an "L" making for 6 characters. Drop the "L" and the code worked. Thanks for the information all...

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  • 5 weeks later...

Just bought a 2010 MKZ and am really happy with it - spent some time yesterday trying to get the factory code for the keypad so I can set a personal code, but since I am not the first owner and don't have the wallet card, I couldn't get started.  Called my local Lincoln dealer and they said - "Sure - bring the car and $60 dollars in and we'll retrieve it for you".  Not thrilled with that response I looked around the internet and found the answer in the Mercury Milan forum.  Get an extendable inspection mirror from your local hardware store for a few bucks and extend it up under the dashboard just to the left of the steering wheel. Next to and slightly above the fuse box there are a bunch of modules but only one will have a 5-digit number on a white sticker. You need the mirror to read it, but with the mirror it took me less than 30 seconds.

 

Also - the printed documentation for setting the personal codes leaves out one critical step. You to have the key in the ignition to set a personal code (I left the sunroof open during the process  just in case I locked it by mistake). Once I did that the process went as advertised. Hope this helps someone out there and saves them the $50-60 that the unhelpful dealers wanted.

Awesome. I just bought a 2010 mkz with 30k. HOW THE HECK do I enter my own code. I do have the factory code.

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Awesome. I just bought a 2010 mkz with 30k. HOW THE HECK do I enter my own code. I do have the factory code.

 

 

Programming a personal entry code and keypad association to

memory feature

To create your own personal entry code:

1. Enter the factory set code.

2. Within five seconds press the 1 • 2 on the keypad.

3. Enter your personal 5-digit code. Each number must be entered

within five seconds of each other.

4. For memory recall feature, enter the sixth digit 1 • 2 to store driver 1

settings or 3 • 4 to store driver 2 settings.

Note: Pressing 5 • 6, 7 • 8, or 9 • 0 keypad numbers as a sixth digit

will not recall a driver memory setting.

Note: The factory-set code cannot be associated with a memory setting.

Locks and Security

5. The doors will lock then unlock to confirm that your personal entry

code has been programmed to the module.

Tips:

• Do not set a code that uses five of the same number.

• Do not use five numbers in sequential order.

• The factory set code will work even if you have set your own personal

code.

If you don't have an owner's manual, you can get an online edition here.

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  • 3 years later...

Ok, so I used the 2 keys procedure to have my factory key code displayed, but when I try to enter that factory code on sync settings in order to add my own personal code, sync says my factory key code is incorrect. Help!

Edited by Famman711
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9 hours ago, Famman711 said:

Ok, so I used the 2 keys procedure to have my factory key code displayed, but when I try to enter that factory code on sync settings in order to add my own personal code, sync says my factory key code is incorrect. Help!

 

Hi Famman. Try reversing the retrieved code when you input it. So for example, if it displayed as 1-2-3-4-5 when you retrieved it, enter it as 5-4-3-2-1.

 

For some odd reason, the factory code is sometimes displayed backwards when retrieved.

 

Let us know how you make out and good luck.

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This was really helpful, sort of!  So when i enter it backwards on the door keypad, it works!  However, when I try to enter it on the settings so that I can create a personal code, it will not accept.  I'm going to try updating the software soon, maybe a factory reset of the MyTouch?

 

Also, another weird thing - when trying to connect to a wi-fi network, it would only allow me to type the password using numbers.  So strange!  What is up with this little computer?

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20 hours ago, Famman711 said:

This was really helpful, sort of!  So when i enter it backwards on the door keypad, it works!  However, when I try to enter it on the settings so that I can create a personal code, it will not accept.  I'm going to try updating the software soon, maybe a factory reset of the MyTouch?

 

Also, another weird thing - when trying to connect to a wi-fi network, it would only allow me to type the password using numbers.  So strange!  What is up with this little computer?

 

Hi Famman. Not sure why the factory code will not work through settings to set a personal code. It is the correct code if it worked for the keypad. 

 

Having seen similar situations in the past, the problem is often user error (sorry Famman). I can only recommend re-reading the Owners Manual instructions very carefully and trying it again. Perhaps even let someone else read and try it, hoping a fresh set of eyes may do something differently.

 

If that does not work, hopefully another forum member will jump in with more advice.

 

Let us know how you make out and good luck.

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37 minutes ago, Famman711 said:

So I did a factory reset and it worked after that.  Thanks for the help!

 

Hi Famman. That is great! Glad that did the trick. Did not think a factory reset would have any effect, but good to hear that it did.

 

Good luck..

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  • 2 weeks later...
2 hours ago, Famman711 said:

So I removed.the personal code I had set and then tried to add a different personal code. Stuck again - wont let me enter a new code. Probably if I factory reset again...

 

Hi Famman. Two questions first.

1- Did you follow the Owners Manual instructions to remove all personal codes?

2- Did you purchase your 2013 new or used?

 

If you purchased used (which is what I am guessing), the previous owner may have entered his own personal codes and you may have hit the limit (the limit is 5 personal codes on my 2018 MKZ).

 

I've never actually entered my own personal codes (I memorize the factory ones), but once you have hit the personal code limit you have to erase the previous codes before you can enter enter a new one. Try following the Owners Manual instructions to erase your personal codes (if you didn't already), and then try to enter a new one again.

 

If you were not given the Owners Manual when you purchased your MKZ, you can download the PDF version here: https://www.fleet.ford.com/partsandservice/owner-manuals/

It comes in very handy.

 

The instructions from my Owners Manual are as follows:

"Erasing a Personal Code
1. Enter the factory-set 5-digit code.
2. Press and release 1·2 on the keypad
within five seconds.
3. Press and hold 1·2 for two seconds. You
must do this within five seconds of
completing Step 2.

If you complete this successfully, you have
erased all personal codes and only the
factory-set 5-digit code works."

 

Your model year procedure may or may not be the same, so check the Index under "Keyless entry".

 

If this does not work, then try the factory reset again.  However, it should not normally be necessary to do a factory reset every time you want to add a code.

 

Let us know how you make out and good luck.

 

Edited by bbf2530
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  • 10 months later...

Does anyone know why the 2 fob method would not work? I bought a 2018 Lincoln MKZ that had only 1 fob.  I bought a new fob and had it programmed.... works great.  When I try the 2 fob method- nothing.  Any suggestions?  Not sure if this matters but when I look under settings it shows that I have 3 admin keys (the two I have and I guess a third that didn’t come with the car when I purchased it)!!  By the way- love this car....

Edited by tonyd2boys
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