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Three weeks of ownership, and off to the body shop


ITFlyer

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We've had our MKZ Hybrid for three weeks now, and have just over 600 miles on the odometer.

 

When walking outside this weekend, I looked at our MKZ in the driveway and noticed a huge scuff on the right front bumper. Looking more closely, I could see it was also scraped down the side of the wheel well opening, and the metal over top of the wheel arch was slightly buckled.

 

I asked my wife, who denied hitting anything. She is paranoid about parking it as well, and always parks it far away from anyone in parking lots - yet while it was parked, some jackass obviously nailed it, then just drove away. It was a pretty good hit too, enough to bend metal.

 

So off to the body shop it goes, a nice claim on our insurance, and deductible payment out of our bank account.

 

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My wife's MKZH was hit in the right rear quarter panel at 003,500 miles. We had time to waste, so we played the Insurance game.  It didn't look bad but I knew it was going to be very costly for the other Insurance Company--their estimate was under $3,000 but they wouldn't explain how the repairs would be done at their "approved" shop. No thank you!  We took the car to a Ford/Lincoln Dealership--where we had body shop experience--for proper repair. The total bill was just under $10,000. The quarter panel had to be replaced as there's limits on repairs for a unibody vehicle. Basicly, the car was disassembled to reach the factory seems for the quarter panel--the panoramic roof had to be removed, front and rear windshields, side airbags, unibody body pull to factory specs., etc, etc. The car was certified as correctly repaired with no signs of the hit but it was hit. Now doing a diminished value claim of $6,850. The other Inusrance company told us to F off, so a Lawyer is now handling the claim. F us? No F you!

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