R2D2

Smoky

Asked my dealer here in FL about this and he said no problem and it was done in minutes @ no charge

Thanks Steve, appreciate the fast look

Yeah its been a battle but like I said I love the car when it acts right.

Anyway, they went through my list but missed two items. I brought this to their attention and rather then invoke the next step of the lemon law, I gave them one more chance to correct the issues.

The one that really puzzles them is the ambient lighting issue where when I set it to green it shows up blue and if I set it to the dark blue it shows up green. I stated another thread in the lighting section to see if anyone has this problem because unlike many of my other issues, this one is always there and doesn't change every time I start the car.

@Tucker as far as my handle, it was given to me as my nickname many years ago....long story and for another time.

May the force be with you

OK I tried asking is in another section and the thread got derailed so bear with me as I try again.

I recently noticed that the Ambient Lighting setting are not working correctly.

If I choose the Dark Blue from the display, they show up as the Green. If I choose the Green it shows up as the Dark Blue.

They have recently changed many modules in my 2013 and I think it was because of that but I am not sure. I had a 2014 loaner and it worked properly is that vehicle.

Do any of you that have a 2013 MKZ have a minute to check yours out and let me know if yours works correctly or not.

Here are some pictures showing what I am seeing. Thanks for your help

That must make mine a parrot, it says hello at least once a day

I recently noticed that I believe the ambient light setting in my 2013 MKZ are not working as selected

If I choose the darker blue from the display it shows up in the vehicle as green and when I select the green it shows up as the darker blue

I thought it used to work properly (as I always liked the darker blue) but after a recent service it was reset back to white and I was trying to reselect the blue.

Any other 2013 owners have this issue? see the attached photos to see what I am talking about

Joe

Glad to hear that about yours. I've already qualified phase 1 of the lemon law in Florida, and have filed the avadavat just waiting on their final repair (or not) next week or so.and then we'll see what happens.

BTW I am an old Bronx boy (I see that you are in Mt Vernon) and used to go up to MT Vernon and surrounding areas quite a lot in my teens.

OK.....let me see if I can keep this as brief as possible as the list is 4 pages long. The car has the 2.0 ecoboast (non-hybrid) with the 102A equipment package and technology package and moonroof

Purchased the car and delivered in mid Aug 2013

In the first two weeks of ownership I had these unwarranted warnings “Collision Warning Not Available”; “Front Camera Low Visibility” and “Stability Control”, leaving the dealership after repairs, the cover of the passenger side mirror just fell off and was damaged

Returning to dealer to have new mirror housing installed on 9/3/13 "Check adaptive headlights" warning came up, dealer told me they (engineering) knew of the problem but did not have a solution right now (they had the car for 1 week trying to clear issue). I picked up the car on 9/10 and went to dinner. After dinner, leaving my parking spot, the back up alarms came up (expected) but then would not shut off even after pulling away. Tried turning car off and restarting but the beeping continued until I got home and backed into my garage,. That seemed to trigger the software and it stopped when I put the car in park. "Collision Warning also came on during drive home with nothing in front of me.

The following morning pulled out of the garage and sat in driveway in park and all of a sudden the "vehicle approaching from the right" - No vehicles or anything else there (open lot to my right). Delivered car back to service and they kept it another week.

On 9/30/13 another warning that "Adaptive Cruise Control not available" Cleared itself next time I started the car.

10/1 noticed passenger window "One Touch Up" feature not working, also driver side not working

10/10 Repeat of the adaptive speed control problem and window not working again, now rear windows also not working with one-touch from driver position

10/15 Adaptive speed control not available 2x (worked inbetween)

10/16 Right side mirror housing loose again (saved it from damage (bad clip)

10/20 Adaptive speed control not available again

10/25 Repeat of Adaptive speed control both front and rear windows on passenger side not working with one-touch

11/27 Adaptive speed control continues to be "Not Available 3-4 week, window continue to be intermitant with one-touch, not getting sqeaks from truck lid and driver seat belt at pillar connection

1/16/14 returned for service of squeaks , adaptive speed control and window issues again, adaptive headlamp issue and 1st oil change. I also had recently been working with SYNC over the phone about setting up the WiFi hotspot feature and the told me to go to the dealer as I cannot not activate and smartphone was on the approved list

1/30/14 Returned to dealer as they were having an "IT specialist" coming in to see what the WiFi issue was. He was able to connect in my car with his phone. They then brought out another 2013 MKZ and then my phone worked in that car but not in mine. Back to Lincoln/Ford engineering

Feb 2014 dealer reinstalled SYNC patch that was previously done to help solve issue to eliminate a download corruption possibility - no change

emailed dealer ship in March and April as to status - no response

Called dealership in April and May as to updates - nothing new

6/30/14 Sent email via SYNC online to Lincoln Corporate asking them when I could expect a resolution as this is going on for months.

They assigned a special case number and car was set for service of the WiFi and other issues on 7/7

7/11 - called to pick up car and found main display blanked out after about 60 seconds while trying to set up the vehicle.- left vehicle at dealer

7/14 - Corp[orate called me to ask if I was happy with the repairs. They were embarrassed to learn that I never left the dealership with my vehicle.

7/16 returned to pick up vehicle and found AC now was not functioning and only blowing heat

7/18 Corporate informed me they were going to do a good faith review of service history, they also extended warranty to 6 years/100 miles

7/21 Mailed start of lemon law claim for electrical/computer issues

7/22 Picked up car and WiFi hotspot now functioning, still getting false Collision warnings

7/23 False collision warnings continue, squeak in seat belt continue, front storage bin now will not open unless forced, back up alarm warning got stuck again beeping all the way home.

8/5 Started vehicle at 2:30 PM and outside temperature was -40F so AC refused to come on even though actual outside temp was about 85F. After about 20 minutes the outside temp indicator climbed up to a point I could turn on the AC

8/6 Was leaving home at 5:20AM for work and AC was now set to an interior temp of 00F and I could not adjust it to a normal range. Tried restarting car, no change - Cleared itself later that day

8/9 When I started the car, the start up limps and chimes kept repeating themselves even though the car was running fine and continued to do so after selecting drive. Restarted vehicle to clear

8/12 dropped off vehicle for service appointment and was told no loaner available but they would call when they had one. False collision warning, seat belt squeak continues

Never heard back from them on loaner (this was the service manager)

Vehicle is set for a final repair under lemon law here in Florida on 8/28, if not repaired, I will be asking for restitution under the law.

And they had the nerve to ask me for a good rating in their surveys

This is my first Lincoln but not my first Ford nor is it my first luxury sedan (former BMW and Lexus owner)

The funny thing is that I really liked the car but am seriously disappointed with the QC and the continual problems and false warnings.

Rant done

Well am I glad I found this forum

I have a 2013 MKZ that I purchased last year (new) and have been pulling my hair out with problems and false alarms. The dealer is ready to throw in the towel. Just wanted to say hello to all. This forum seems to have a lot more activity than another one I found. That one just was patting each other on the back with sales hype, not very helpful.

Let me get my notes together and post a summary because the list is just way too long from the last year or so.