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drolds1

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About drolds1

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  • My MKZ's Year
    2017
  • My MKZ
    Decline

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  1. Cool! Looking forward to the Mark VII. It’s one of my all-time favorites.
  2. The forum was down while switching to a new server.
  3. It's the same, except that there's a number (4280010) between 4.29.1 and USA.
  4. The other day I got a message to the effect that the car was in deep sleep mode and connectivity was lost. It directed me to start the car to restore connectivity, which I did. It immediately sent another message "congratulating" me on a successful download of an updated version of the app. So far, I haven't found any difference from the prior version. Oddly, neither of these messages appear in the message center. Anyone else experience this?
  5. No. Multiple phones can be paired to the Sync system, but only one can be used at a time. The primary phone is chosen in settings. That phone will be automatically selected upon startup.
  6. 2017 MKZ OM: If it's not in your menu, see a dealer.
  7. Thanks for updating us. Any damage to the CVT? You were smart not to keep driving it.
  8. Thanks for updating us. Any damage to the CVT? You were smart not to keep driving it.
  9. Update: Lincoln has decided to cover 2 monthly payments for my inconvenience. I think that's generous. It proves the old adage that if you don't ask, you don't get. They promised me a debit card in 3-5 business days from last Saturday, 5/6. I haven't received it yet. I hope I don't have to contact them again.
  10. Glad it worked out.
  11. Little did I know how prescient the last sentence of my prior post would turn out to be. As noted above, I left the car at the dealer on 2/23. I just got it back Friday, 4/28. When I left off, they'd replaced the BCM and a battery cable to no avail. I don't have an itemized list of parts replaced, but one thing that stands out in my mind is that they replaced the main wiring harness. I was horrified at this because after visiting the old Wixom Lincoln assembly plant in MI years ago with my LS owner's club (at Lincoln's invitation), we observed that the main wiring harness goes into the vehicle when it's still just a shell. The tour guide mentioned that these harnesses were fragile and required careful handling. While he was telling us this, the line workers were tossing the harnesses through the windshield openings, where they landed on the bare steel floors of the body shells with a resounding bang. A member of our group made him aware of this, and he promised to deal with it later. I only mention this, as it may play into the story later. As I said, I don't yet have a list of things of work was done or parts replaced. My SA periodically called me over the course of the 8+ weeks to keep me apprised of what was going on. I know that there were phone calls to Lincoln engineers in MI, as well as visits from Lincoln field engineers. I got a call last week to say that they'd replaced "some sensors," but still no luck. At that point, I was ready to ask Lincoln to just buy the car from me, and we'd part company. Ironically, I'd just bought the car off lease a few days before it went in for service. He told me to call Lincoln, but before I did that, he would call his liaison that he'd been dealing with first. He advised me to wait until I heard back from him. On Friday morning, he called to tell me that, hallelujah, they finally fixed it. End result: a FoMoCo field guy spent a whole day with it and found that the replacement main wiring harness was defective. That's when I recalled that harness tossing incident at Wixom 20 years ago. Also on Friday, I got a voice mail from the SA's guy at Lincoln advising me to call them, which I did. The person (Lincoln concierge) took all of my particulars. I told her that the car was now fixed, but that IMO, I thought that I deserve some kind of compensation for the loss of use of my car, despite the loaner I had. I asked for reimbursement for at least one month's payment. She asked for documentation of the amount and that they'd get together to see what they could do. It was so good to be back in my MKZ! The Corsair was nice enough, but boring. It had 700 miles on it when I got it and was fully optioned. It was also a good opportunity to make extensive use of the Lincoln+Alexa app so that I could continue listening to SiriusXM. Just not my cup of 10w-30. I'm not a CUV/SUV person, and my time with it only served to reaffirm my feelings about that. I just don't understand the American public's infatuation with them. Amazingly, everything works as it should and there are no squeaks or rattles. It even retained all of my settings. There are no obvious signs that the inside of the car was apart. I'll update when I hear from Lincoln.
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