Hi all,
My 2017 Lincoln MKZ was at the dealership for repair and I just got it back today (after 5 LONG months). My radio was working when I dropped it off at the dealership and now it just says Audio Off. The bluetooth will connect and I can use the other tabs on the screen, just not the Audio tab and, of course, no sound will come out. I have done the master reset option as well as the mini reset (holding power button with forward seek button) to no avail.
Does anyone else have any suggestions before I have yet another conversation with the poor service write whose had to deal with me the past 5 months?
