Hi, folks,
I bought my 2020 MKZ hybrid (gray metallic, black leather interior) in August 2020. I had been looking for a hybrid from an American company and was looking at the Ford Fusion. When I priced it with the options I wanted, I realized the MKZ was about the same price.
I'm overjoyed with it. The adaptive cruise makes it feel like a spaceship.
I replaced the floormats and put in a trunk liner (both from WeatherTech). I also replaced the tires when I realized how terrible the stock Michelins were in bad weather. I went with Vredestein Quatrac Pros, and those are pretty great, too.
I found this forum because I was having a hung software update from the automated updates. I eventually reset SYNC3 to defaults and updated with a USB to get that unstuck. Car's in great shape, and even after a year, it's incredibly classy and fun to drive.