Frank

I have! Youtube is my go too!

I have tried everything. I have the factory code which cannot be changed. I also have the previous owners added code that they added which I can't delete. The dealer will delete it for $100. So basically I've given up. Maybe I'll shop Cadillac.......nah!

ok The procedure that you outlined here I have tried multiple times. the in dash procedure I have tried multiple times. the app works on my phone but when I plug the usb cord into the phone it won't connect with the car. by in dash I mean going through the general settings on the radio. there is a spot for door code setup and erasure as well. I will have to check the in service date of the car.

ok, so I have the factory key code card. I also have the previous owners code. However, I cannot get the previous owners code removed. I have used the in dash removal procedure. I have used the keypad removal procedure. The dealer wants $100 to remove the code. There has to be a way for me to do it or there is something wrong with it for not letting me delete the code. Also and this may not be related, The Lincoln Way app will not sync when my phone is plugged in. I'll take any advice at this point.