Lavelda

SORRY UPDATE STATUS~~ Issue Resolved As stated, my issue all started when I woke and tried to start the car the battery was dead. At the exact same time I noticed my trunk would not open. Not from the outside button, FOB or panel Even after getting a jump off still could not get in the trunk except for crawling through the back seat. Thought it was operator error but after having Autozone and other mechanics check battery and alternator saying they were ok but every 5 hours the car battery was dead. I took it to the dealership and they ran a full diagnostic said it was the alternator but "Oh yeah there is a TSB about the trunk" (see my 12/18/18 post for details) Well long story short, the software update did not fix the issue but the RGTM had to be replaced. I told the dealership don't touch the alternator, fix the trunk. The part and the labor was 250 (only after they charged me for $89 for the diagnostic and $50 for the software update?) Well they fixed the trunk, I picked the car up on 12/20/18 no more dead battery since then. Big difference from $1400. Soooo I am sure a basic car person could have fixed the issue except for the software update. although, not sure if I needed it in the first place with this issue. I was gonna fix it myself but for $300 I said nevermind but here is what I found on the part and where it is on the car........ part for the RGTM DG9Z-14B291-F Control Module 2014 mkz Good Luck!! Lavelda

Update i took car to dealership and they said the alternator was going bad and they think the trunk issue is related to this TSB below from Ford. Estimate is $1400. The bulk of this is to replace the alternator the software flash for trunk maybe $100. I have been driving the car not letting it die and drove it nearly an hour to the dealership with no issue. DIY mechanics say they doubt its the alternatorAs I would have more issues than just the trunk. They say im a victim of upselling. Fyi my decklid still says disabled in the software and i can’t change it. What do you think? Advice 09/22/15 Electrical and Air Conditioning NHTSA ID: 10058445 TSB ID: ASI-45124 Lincoln: on some vehicles, a recalibration of rear gate trunk module (rgtm) would correct the intermittent inoperative power decklid, bounce back condition or battery draw. model 2013-16 mkz.

Thanks Guys, So this is a battery that was replaced in 2016. 3 Mechanics/car folk have tested the battery and they say the battery is good. Car is out of warranty 56,000 miles. Now a few other things I found. 1. I remote started the car and it had a hard time turning over. When I got in the heated seats were turned on but were showing off on the actual setting. Same as for the air conditioner/heater. It was blowing but it was set to off. 2. when the car is off and everything appears to have turned off (lights, radio, etc) I hear a faint clicking sound around the steering wheel. (dash on driver's side) 3. the setting for DeckLid still won't enable. Any ideas? also does anybody know what the BCM does? Yes I understand that the trunk is not the issue.....but a symptom of it.

I have a Lincoln 2014 MKZ. Woke up one morning and the car was completely dead . I jumpstarted the car and noticed I could not open the trunk. I can’t open the trunk from the panel in the car or the FOB or the button on the outside. I have to crawl through the back of the truck and use the kidnap latch to open it. I didn’t do anything and let the car sit overnight again and the battery was dead again. I went to AutoZone and they tested the battery and the alternator and they both passed. They also replaced the trunk relay fuse number 80. They disconnected the trunk motor because they claim it looked to be jammed they also disconnected the light in the trunk. I let the car sit overnight again and it was still dead the next morning. Dealership says they don’t know what the issue could be I have to leave it with them for a few days. Any ideas as to what the problem could be I found a new trunk motor online that I was going to replace but dealership says this is not draining my battery because it was disconnected.To my knowledge everything else works in the car. I am getting a drive control malfunction service required but I have had that for months and the car does not drive any different. Any ideas?