Hey Guys - I am pretty (extremely) new here, but am experiencing my first problems with my MKZ. I have a 2014, and the plastic lens cover to my instrument cluster has developed a crack. I took it in to get it covered under warranty and they "claim" that it was due to an impact and thus not in warranty. This is quite frustrating because I did not hit it with anything. I am about 80% certain it was caused by a previous repair to an air vent I had fixed under warranty, but the crack didn't develop until the last few months. They want to charge me $80 for the lens which isn't the problem, but they said the labor would be $250+ to make the fix. $330 for a piece of plastic? Cmon. So I wanted to look into doing it myself.
So I have a few questions:
- Does anyone know the part number for the cluster lens or where I could find it?
- Same question for replacing the entire cluster... that sounds easier as it would be simply plugging in a bolting down a new cluster (but obviously should be more expensive)
- Is it worth to look into a salvage yard to see if they have any parts?
- Does anybody know of any videos or diagrams showing how to remove the paneling around the cluster? I don't want to damage anything poking around.
Thanks guys, I really appreciate it!