Mustang

I really hope it stays that way for you Rusty. I was at a gas station this morning when a lady in a black 08-09 MKZ pulled in next to me. I took a look at her dash and it was buckled just like mine with the passenger side defroster grid popped up out of position. She said hers had been like that a year or so and her dealer refused to repair it under ESP. She was quoted close to $3000 to repair it, like me, she chose to pass.

Nothing bad luck about it, my 09 has the same issue. This is a design/manufacturing flaw that Lincoln is completely aware of but chooses to do nothing to correct. And my dealer quoted $2600 to repair the dash and I have 0 confidence that you would "never have to do it again."

Well, I just got the official word from Lincoln on our warped dash. "Nothing they can do about it" Needless to say I am very disappointed and frustrated that a company producing a vehicle of the alleged quality of a Lincoln will not stand behind an obvious manufacturing defect. My wife's MKZ will now be our first and ONLY Lincoln!

We have the same comdition on our 09 MKZ. Dealer says it's "interior trim" and as such not covered by ESP. We contacted Ford and they are looking into the issue, supposed to hear back in 24 to 48 hrs. I've hear this is also a problem on Fusions.