KenZ

On 8/7/2020 at 3:32 PM, bbf2530 said:

 

Hi pwcopy. And just to add to drolds1's good information: Out of curiosity, at what mileage was your last oil change performed? It is usually noted somewhere on the Invoice. The IOLM does not come on at the 10,000, 20,000, 30,000, 40,000 etc. mile marks. It illuminates shortly before ( I believe ~500 miles) 10,000 miles/1 Year after the last time you had the oil changed and it was reset.

 

As an example: If your last oil change was performed at 29,000 miles, the IOLM will begin warning you at ~38,500 miles. In other words, ~500 miles before the 39,000 mile mark (29,000 + 10,000 - 500= 38,500 miles).

 

And as drolds1 stated, that 10,000 mile/1 Year oil change interval is a best case scenario. If the IOLM senses the need for an earlier oil change, due to heavier duty service, it will warn you to change sooner, as necessary. This information is also contained in your Owners Manual.

 

So don't wait until 40,000 miles.

 

Hope my explanation is understandable.

 

Keep us updated and good luck.

FWIW - there also seems to be a time factor in the Intelligent Oil Life Monitor (IOLM), I don't drive a lot of miles.  On my 2017 MKZ 3.0 purchased 7/28/16 - Mine came up with the reminder 8/8/17 (6,600 miles), 7/20/18 (10,700 miles), 7/12/19 (16,302 miles) and 7/15/20 (19,077 miles).  

Ordered one on May 23, said it shipped on May 25, arrived in Georgia on June 8.  Seems that transit from China has sped up a bit!  

Also discovered that the old tray fits nicely on top of the new tray - just have to slide the old tray forward a bit - like you see in the pic.    Room for even more stuff!

5 minutes, automatic car wash, $10, shiny car.  Just as happy!  ?  ?   ?

On 6/19/2019 at 10:39 AM, HotRodLinc said:

Insurance rates in my part of Florida have almost doubled this year. I 'am talking about a $1200 rising to $2200. and more. Yes, before you suggest speeding tickets and accidents I have none. Thank you.  

Shop around.  While I had always hoped that being a long-term customer would get you the best rates from your insurance company - that just doesn't seem to be the case in today's world.  I have had to switch car insurance companies about every 3 years to keep any semblance of a reasonable rate.          

On 4/4/2019 at 8:26 PM, fusionff said:

I had noticed what I felt was a shifting of the front seat when, let's say, whipping around a corner.  It only feels like a very small shift (Very small) to either side, depending on the direction of the 'G-force'.  It's not an everyday occurrence, but I do notice it from time to time.  I thought it couldn't be really happening, but then I came across a TSB on the issue.  The remedy is certainly a low tech one for sure. 

Just wondering if anyone else noticed this in their vehicles?  It affects 2013-2019 MKZ, as well as a bunch of other Lincoln and Ford vehicles.  I guess I'll mention this to the dealer when I have my speaker replaced soon.

 

TSB- 18-2361 MKZ Seat .pdf

Glad to see this post.  I thought I was losing my mind.  I would feel the seat shift every three or four times I would drive the car.  Nothing major, just a little click as described in the TSB.  Thought maybe I was putting on weight!  ?     Will have them look at it on my next maintenance visit...

14 hours ago, Scott said:

I was going to my local dealer for another issue, and my Sync 3 froze up on the way. When this happened, I shut it off and started it back up. The screen was still froze. So, I added that to the list when I spoke to the service adviser. Of course, when I spoke to him after the service, it cleared up and was working as normal. Anyone else have this kind of issue?

If you shut off the engine and re-started the engine - but did not open the drivers door and close it, it probably did not force a re-boot.  You have to open the door.  You can force a re-boot while driving by pressing the radio power and FF buttons at the same time until the screen goes blank.  It will then restart.  

I think my 2017 with Sync3  has frozen maybe once.  My prior 2013 with Sync2 froze a couple times which is when I tracked down the re-boot instructions in the owners manual.   As tech heavy as the cars are and the extreme heat and cold they are subject to, I am surprised Sync doesn't freeze more often.  My iPhone, iPad and Windows computer all freeze much more often!  ?

13 hours ago, etrain said:

does anyone know how I can find out what software mine has? annnnnnd how I could get it installed if its an old version. Just did a highway run and can only get it to engage ev at 45mph max. I have a 2011 if that makes a difference

2011-2012 was a different technology.  2013 MKZ went to a different type of battery and technology.  If I remember correctly, the top EV speed in the 2011-2012 model was 47 MPH, so you are where you are supposed to be.  The software upgrade was specific to the 2013 MKZ (Fusion and C-MAX) - and only those made in a certain date range if I remember correctly.      

14 hours ago, jm98 said:

Happy New Year,

I will be parking my Mkz for 2.5 weeks in garage due to travel.  Hoping for smooth restart when back.  I done this with Prius before without any issue.

Can't imagine you would have a problem.  I had a MKZ Hybrid from 2013-2016 and often left mine sitting unused for a 3-4 weeks without a problem.    

16 hours ago, etrain said:

anyone know how i can tell if this software update was done? comment 588

pg 1 of this thread

I had a 2013 MKZ Hybrid (traded in for a 2017 3.0T).  Beside improving the MPG, the software update also changed the maximum MPH where the electric engine would automatically disengage.  Before the update, the electric engine would automatically disengage at 62 MPH.  After the update, I believe it was raised to 85MPH.   So, if you can run on electric up to 85, you have the update.  FWIW, it has been a long time and this is all from memory - I am pretty sure it is correct - or I could be having a "Senior moment".  ? 

I am not sure of your model year, but I an MKC with Sync 2 and MKZ with Sync 3, both of them have the ability to synchronize the clock to the GPS time.  Do you have that turned on in the clock settings? 

On 11/23/2018 at 1:51 PM, Chris109 said:

So, last nite I'm driving along as easy as I do.  I'm listening to tunes by way of usb.  I tap screen to go to 'New Search'.  All of a sudden, the album that I was listening to (came to end and told me to browse), started playing again.  At that point I had no control over the screen at all.  Screen stayed on track listings, but none of the other buttons worked.  Screen froze up.  Nothing worked.  Even the radio buttons beneath the screen, the manual on/off, track change, etc. did not work. Only thing that did was the volume knob.  I could, however, change everything from the right side of the instrument cluster.  But the screen did not work at all.  I do not know if I could change tracks, et al thru that gauge.  I did not think about trying as I try to not screw around when driving.

This morning, I started the car and all was back to normal.  However, I have noticed in the past couple of weeks that the screen takes it's time to boot up.

If Sync gets hung up while driving, pressing and holding the Power Button (radio, not car!) and fast forward button at the same time - will reboot the Sync system.  You may have to hold them 5-10 seconds before the screen goes blank and the reboot begins,  You can release the buttons at that point...      

3 hours ago, DichVuSeo said:

Dear All,

Please tell me. How can I know the different between Maps of A8 and Maps of A9 ?

In theory, it is data from about 1 year later - but exactly what timeframe that covers is not clear to me.  In my area, which is rapidly growing, I look for streets/roads/new exits that I know have been built (and when) and get a sense of the timing.   On the A9 chip, I find roads that were new about 12-18 months ago from now, but nothing newer.  I have been buying chips for various cars since the A4 Chip (2013) and the data lag has been consistent over the years..

In all cases, the data is only as good as the people providing it.  The A9 Chip still has a local shopping mall name wrong - even 5+ years later.  It sold 5+ years ago and changed it's name. 

At one point, a new flyover ramp on a local highway took almost 3 years to appear on the chip.  Or in other cases, local restaurants or stores that have been closed and torn down for a couple years - are still listed.

You will also find that different companies make suppositions on the data that are not always correct.  For example, I found that the A3-A9 chips all identified a local training center for a retail store - as an actual retail store which it is not.  Also had that happen on corporate offices for restaurant chains, telling me a restaurant existed where it did not!  Quite frustrating sometimes.   

Waze and Google have it right, so I know the information is out there, just not with the people providing these chips.  Overall, the vast majority of data is good, especially in areas that don't change much.

I don't see any footwell entry lights on my 13 mkz. Are there any? If not where can I tap into the dome light output to add some.

I had a 2013 MKZ (but traded it in on a 2017).  From what I remember, there was an ambient lighting system that was turned on and controlled thru the settings menu on the center stack screen.  I am not sure if was an option or if you have it, but you may see it if you look thru the menus.  It definitely had footwell lights as well as some other lighting in the doors. It was fairly low lighting and was on all the time when it was it was dark.       

The Quik Lane facility affiliated with our Ford dealership has a price matching guarantee - and provided a $70 rebate card for Continental Extreme Contacts.  They had them there the day after I called.  Service has been great there, so just wondering why your dealership seems to be charging an arm and a leg.

The dealerships reflect the management philosophy and business models of their ownership.  I have a Lincoln dealer about a mile from me and another about 15 miles away.  I use the one that is 15 miles away for service. Why?  Because the one 15 miles away bends over backwards to get my service business.  The one a mile away makes me feel like they are doing me a favor by servicing my car.      

While I know they have a Lincoln Loaner, the closest dealer is a Ford dealer... they don’t have “loaners”. I’m on my own here... never had a car with some factory warranty left on it so I don’t know what I am entitled to.

The “logistics” of getting to a Lincoln dealer with my work schedule makes it difficult.

Wish having this car would spoil me like it does when I drive it. The car is so amazing to drive, I feel like a king- like Lincoln should loan me a 2017-2018 MKZ and bring it to me to make warranty repairs... that’s what “concierge” means with other high end brands... but that’s only because I feel like I’m driving a high end car!

Thanks for all the advice my friends....

If local Lincoln dealer was open Saturdays, I’d drop it off and pick it up when they were done.

My 2017 MKZ has the free pick up and delivery option which I used and loved.  When I was talking to the service guy about bringing in my 2015 MKC for service (no free pickup and delivery on this model year), he told me they would do the same pickup, leave the loaner, and delivery back to me for $50. It is about 15 miles and 20-30 minutes with traffic - so frankly, it was worth paying.  It may be worth checking out if your Lincoln dealer might do that.  It is one of those things I don't mind paying for!   

Prior to the oil life monitor, I had always done whatever the owners manual recommended.  The recommended miles and months have definitely changed over the years.    Now I go by the oil life monitor, I wait for the warning which seems to be around 5%.   The last few cars I bought always had free maintenance for a certain amount of miles/years.  I once tried to get the free maintenance when the oil life was at 20% and was told they would not do it unless it was 10% or lower.  I told them I was going on a 2000 mile driving trip and did not want to do maintenance on the road.  They did it for me but wrote up the "trip" circumstances on the work order. 

Fleabay has the newest A8 navigation cards.  However, the ads state that they are only for MKZs 2014-2015.  Has anyone attempted the newer cards in a 2013?  It also said something about system software needing to be updated.

I used the E-Bay A-5, A-6 and A-7 in my 2013 MKZ with no problem.  Traded it in for a 2017 MKZ before the A-8 came out.  The new MKZ's don't have an SD slot any more.

I did get an E-Bay A-8 for my 2015 MKC and it works fine.  

I purchased from these guys:

autoleasesolutions (3040)

99.6% positive feedback

MY 2014 MKZ hybrid has A4 SYNC card.  I am thinking of upgrading to A8 from eBay.  Any major/minor differences between two releases?  I assume A8 only has updated map data and no additional features. 

I have not gotten the A8, but over the years I have upgraded from A4 to A5 to A6 to A7 from Ebay on various cars.  Maps and Points of Interest are updated on the SD card.   In my experience, there were no additional features available by upgrading the SD card.  I am assuming that additional features would only be available if they chose to implement them in a Sync update.  

Be advised that while the A# updates are newer data, they are typically not as up-to-date as Google Maps, Apple Maps, Waze or other standalone GPS's that can have daily/weekly/monthly autoupdates.  I live in an area that is growing rapidly and new streets, highway exits, businesses, etc  - are way behind in the Sync A# card.   I have been watching the name of a local mall that changed 3-4 years ago which is still not updated in the Sync A# SD cards or even in my 2017 Sync 3 which does away with the A# SD card for (presumably) an online update at some point. Whatever the technology, it's all about the data!  

I am not speaking with any real knowledge or fact - just conjecture.  

In my 2017 MKZ 3.0T, I often use the regular Nav and then set the same route on my phone in Apple Maps or Waze.  I have not used Google Maps on my phone.

Depending on the route, the mapping systems will often set slightly different routes resulting in different times.   If there is a major highway blockage, the Nav system will ask you how you want to handle it as you get closer, while Apple and Waze may just route you to a different route - perhaps using local streets that don't have traffic data and might be equally slow.   Even if the routes are the same, the timing is different 95% of the time.  

Along a long route, it kind of seems like the Nav system takes accidents or blockages anywhere along the route (even 30 or 40 miles away) into account (and timing) immediately, while Apple Maps and Waze don't take it into account until you get closer.   Taking it into account when you get closer is probably the better way since the accident or blockage may not even be there once you get there.  

Once started on the road, the Nav system time often drops a little almost immediately.  And once on the road, the Apple Maps or Waze time typically rises a little.  It seems like the time is constantly recalculated as things happen.    

I have noticed that the Nav system will typically always have the longer time.  It seems like the more stoplights involved, the more difference.  I wonder if the Nav programmers are using a more conservative or worst case scenario at how long you might be at a stoplight. For example, about 1 mile from my house I have to make a left turn at a light onto a major highway.  If I just miss that left turn, because it is a major intersection, it is about 3 minutes until I can turn left again.   So the question is, did the programmers for the different mapping programs allow an average of 30, 60, 90, 120 or more seconds for that turn.  Multiple that by a lot of turns and you can get a big difference.   Being a programmer in a prior lifetime (not for mapping though), I tend to think about that kind of stuff.   

Waze is rather new and I have only tested it over the last few months.  I don't like to use it in the real world because of the way it reroutes people onto residential streets,  Especially now that school is open again, Waze is rerouting rush hour people off of clogged major highways and onto residential streets - where it is interfering with school bus routes, etc.  I have used Waze just to see how it is different from Apple Maps or the Nav system.  I have used the Apple Maps timing tests with my 2013 MKZ Nav (no longer own this) and my 2015 MKC (still own this and has Sync 2).   Sync 3 in the 2017 MKZ is generally more accurate in timing than the Sync 2 in the 2015 MKC.         

As I said, just conjecture.  I don't think that it is something that can be "fixed", just noted and allowed for.  

I started this thread almost a year ago.  My fully loaded 2017 MKZ 3.0 now has 6,696 miles and was picked up for it's first service.  The pickup at my home went off without a hitch.  I scheduled it thru the Lincoln Way App and was kept up to date via text. The text just before pickup included a link that showed me what the driver would look like, etc.

The car they brought me was also a 2017 MKZ, but was a 2.0 Select model with minimal options.  It has made me appreciate my car so much more!  It is sort of weird to be driving the "same" car, but yet have it be so much different.  

Biggest difference is the 3.0 vs 2.0.  Although the 2.0 is pretty peppy, I do miss squealing the tires every once in a while!   I am surprised at the gas mileage though, I would have expected the 2.0 to be much better.  Although I did not buy gas to check the mileage officially, the dash mileage was lower than I get on my 3.0.    

I really missed the panoramic roof.  Although I don't have it "open air" in the hot summers, I usually leave the inside sunscreen open.  It is amazing how cramped the inside feels without the expanse of glass as the roof.

I also missed the automatic wipers.  I also missed the upgraded Revel Optima sound system and I definitely missed the air-conditioned seats! .  

The biggest shock was having to manually open and close the trunk.  While the button releases the latch, it doesn't smoothly open.  Nor is there a button to close it.  While out making several shopping stops, I kept reaching for the "close" button.  

I have to say that at one year later, I love my MKZ even more than when I first bought it...

Thanks for your thoughts longislander, more than I can say for more than 100 who have now read this post. : )

I can only presume most do not not care one way or the other in this regard.

 

Yup... probably one of the many that are not wheel guys.  As long as they are all the same, it doesn't bother me.  I do miss white sidewall tires though....   :)

 

Be sure to contact Lincoln directly, even just by giving thier Concierge your issues. I have had great help in making things fair as a customer after explaining things clearly and directly.

 

Lincoln wants to keep you for sure, and informing them how Lexus had to step in to correct something that your Lincoln service department could not, will get thier attention.

 

Look at dealerships and service departments as franchises. One may be terrible, but another may be phenomenal. Especially if they're Black Label certified. But even non-Black Label Lincoln okwners are expected to be fairly satisfied.

 

So do make it aware to them about your wheel issues.

 

Absolutely, in fact that has already been done. Although the young lady I spoke with yesterday seemed to feel I should have gone to another Lincoln, or Ford dealer to obtain a second opinion, after a lengthy discussion explaining the situation and reasoning  for not, she at least agreed to have me send in the work order and payment receipt I had from Lexus. So maybe there is a chance of getting reimbursed. Only time will tell.  : )  I'm simply ecstatic my Z is driving much better now.

 

Hopefully you will be reimbursed.  If it is at all possible, I would check out other Lincoln or Ford/Lincoln dealers in your area for your ongoing maintenance service.  I was unhappy with the ongoing maintenance service at the Ford/Lincoln Dealer about a mile from where I live and now have my service done at a Ford/Lincoln dealer about 14 miles from where I live.  I could not be happier.  It is the difference of night and day.  Not as convenient, but much easier on my blood pressure!  

I had a black 2013 MKZh - and I love the look of the split wing on that car.  

When I saw the 2017 MKZ at the Atlanta Car Show in April 2016, I hated the new front end.  Decided I would keep the 2013 a few years more and would probably go with a different brand/model when it was time to trade in.

Fast forward to July 2016 and I was driving by the Lincoln Dealer, they had just received a white 2017 MKZ and put it on one of the display pedestals out by the road.   In white, I absolutely loved the new front end.

Long story short.  I now own a white 2017 MKZ.   I still do not like the new front end on some of the other colors, but on white - I love it.  

I know... I'm weird!

I have never been particularly loyal to a car brand.  I typically would go to the Atlanta Car Show and sit in all the cars and then go out and buy something that was interesting to me or that I felt particularly drawn to at the show.  

That is what got me into a 2013 MKZ-H (my first Lincoln). I loved that car so much, when it was time to trade in my Wrangler a couple years later, I got a 2015 MKC 2.0.   That was the first time in my very long life that I had every owned two cars of the same brand.

I traded in my 2013 MKZ-H on a 2017 MKZ 3.0TT.   That is the first time in my very long life that I have ever traded in for the same model.

I would say that is love...   

My 2017 is definitely toned down in that regard as compared to my 2014. The latter had a much more forceful response.   I sincerely doubt that it's adjustable in the field.

Mine too.    I had a 2013 MKZ that was much more forceful in lane keeping than my 2017 MKZ.  But then the heated and cooled seats worked much better in the 2013 also.  Sigh....