KenZ

Hah... Seems I am oblivious to many things. I had not even realized my 2013 pano "Z" had an antenna until I had it for 3 or 4 months and someone on the forums pointed out that it was ugly.

Oil - Not a clue. Have not put oil or even seen a can of oil since 1977. Did not even know there was a choice other than 10W something or other. ;) Gas - The one that is furthest to the left on the gas pump. I assume 87 Octane Fuel. As you can tell, I am not a car guy. I tend to trade them in as opposed to buying new tires. Love my 2013 MKZh.

I see the 2013+ MKZ on the road all the time, but then I live less than a mile from the Lincoln Dealership. :2thumbs: In my subdivision - other than mine, there are 4-5 that I can be sure of (out of 292 homes).

I got my 2013 MKZh in May 2013. The build date was the last week of April 2013. Roughly 20,000 miles. No problems. My service visits have been the 2 scheduled maintenance visits and/or a couple recalls. 42 MPG lifetime average, could not be happier.

I would venture to say that your service tech is jerking you around. I have a 2013 MKZh. I bought it new in May 2013. The DRL's were turned on by the dealership in roughly August 2013 - I asked about it when I took it in for some other service and he said "no problem". I was not charged for doing it. It seems like there were several threads and messages from Summer 2013 where folks were talking about it. Some dealers did it free, others charged. Some claimed they could not do it. Eventually, it seemed that everyone who wanted it done, could get it done.

If I forget my freezer packs or if I make an unscheduled grocery store stop, the passenger side AC seat is a good option for keeping your cold stuff cold.

I had the cooler bag issue too. I ended up putting an old bath towel folded up under the cooler bag so it sits up about 1 inch higher.

Have not had a problem like this. I did have an issue with the nav system on an Acura a few years ago that they could not replicate at the dealer. It was very frustrating and I was getting no satisfaction. Finally, I realized that I could take a movie of the problem with my iPhone. Next time it happened, I took a movie of the nav screen and showed it to them. They requested a copy of the movie, a few days later, they had a fix.

I agree. The real one is the real deal. You might try e-bay also. I got mine used (with the insulated bag) on e-bay for quite a bit less.

I have not had this problem in my car, but I did have an almost identical looking problem in a high back chair in my media room. It only affected one of the three, which was the one I was always sitting in. It turned out to be my blood pressure medicine that was causing it. Don't know how or why, but that was the first question the chair manufacturer asked me.

Hmmmm..... Crunchy or creamy? :clapping: I have a tuxedo black, anybody have any good experience with products for hiding small scratches?

Seems like a safety feature to me too and I also don't think there is a way to turn it off. I like it since I have the MKZ-H and have tried to leave the car several times when the engine was running and I did not know it (especially when I first got it). If you just don't want to take the fob out of your pocket and leave it in the car, you could override the feature by leaving your 2nd fob somewhere in the car. I just tried it and it didn't honk or lock the car as long as the 2nd fob was in the car somewhere.

If you can, video the problem with your phone when it happens again. That gives them a chance to see it even if they cannot recreate it.

When dealing with the service manager (and the salesman), I always confirm the conversations by email. I've never had any misunderstanding (or claim of misunderstanding by the service manager) on issues I have confirmed.

FWIW, I had purchased the car, not leased. No, I had not purchased tire insurance. I had not had a flat tire since 1977 or somewhere around that time, so it never occurred to me I needed it! Not exactly sure why they did not charge me for the tire. I did not ask or even complain. When I went in to pick up the car, I walked up to the desk where the service manager was, pulled out my wallet and said what do I owe you? He said something like - don't worry about it, I took care of it for you. I signed a service form that has $0 on it - and I went on my way. The only thing I could come up with is that my salesman had come out to meet me when he saw the car being hauled into the dealership. He was concerned about what was going on. He walked into the service area and hung out with me while I was waiting. He may have said something to the service manager since about a week or two earlier, I had ordered a 2015 MKC (traded in my Jeep Wrangler). Maybe they just decided I was a good customer or something. Whatever the case, they earned a whole lot of good will from me! Regarding TPMS or cleaning. I have no idea and did not even know to ask. I am probably not the best consumer since I have had little experience with car problems. For the last 10 or 15 years, my only trips in for service have been for scheduled maintenance and recall notices.

So here are my questions for you guys: 1) what year,model ( hybrid or regular ) do you have and how long have you had it? 2013 MKZ Hybrid. Took delivery new - May 2013 2) hows performance of the hybrid vs regular ? Engine-wise. It is quite peppy, although I have learned to drive differently with a hybrid. There is a driving coach function that lets you know when you are accelerating, braking or cruising outside the optimum parameters. I used that extensively for the first 6 months until some bad old habits were broken. Getting up to speed on on-ramps is not a problem, extra speed at passing is not a problem. Big caveat here - my expectations of speed, passing, etc have been tempered with the extra MPG you get by driving conservatively. My lifetime MPG is running around 42 MPG. Local driving (up to 50 mph, stoplights occasionally) is typically 45-50 MPG, high speed driving (65+ MPH interstate) is typically 38-40 MPG. Driving like a madman, constantly speeding up/down, lane changing, etc (how I used to drive) kills the mpg. 3) Are you happy / unhappy, what do you like best and least about the vehicle. Exceedingly happy. Over the moon happy. Best - I love driving a small luxury car, smooth ride, amazingly quiet and getting great MPG. Cooled seats, all the technology at a reasonable price, panoramic roof. Worst - fingerprints on the touchscreen. I love the touchscreen over the silly knobs and joysticks I have had on other cars - but I hate the fingerprints. It's a silly worst, but I have trouble thinking of something I don't like. 4) What other vehicles did you consider in this segment and why did you ultimately go with the MKZ. As an fyi...he's also considering the lexus es350 and a Ford model, which is suppose to be very similar to the MKZ but cost less ( the Fusion Hybrid, I think) I looked at the Lexus and Audi equivalents at the time (March-April 2013), plus the Ford Fusion. Ultimately went with the MKZ because the fully loaded version with all the available options/technology was roughly $10K less than the competitors. The Ford/Lincoln business model of not pricing the Hybrid model higher - worked for me. 5) For those of you who have had competing vehicles in this segment. How does the tech in the MKZ compare if he gets the navigation/tech package? I went with full blown, every piece of technology that was available. It is hard to compare since it changes rapidly over the years. It is by far better than the navigation system in the 2010 Acura I traded in or 2011 Jeep I also had. Voice recognition has gotten much better. 6) Hows reliability been so far? The only real issue I had so far was a flat tire and Lincoln roadside assistance came and got me. There had been one recall for updating the technology. When I bought the car, the max speed on electric was around 62 MPH, a tech upgrade changed that to around 85 MPH (I think, I typically don't go that fast). There was also a recall for a problem of being able to put it in Park while still slow speed moving. Other than that, nothing major. 7) And finally, would you buy it again? Absolutely, without a doubt, in a second. I had such a good experience with the Lincoln dealership that when looking for a small SUV (trading in the 2011 Jeep), I bought a 2015 MKC in June. The technology is pretty much identical to the MKZ and I really liked it. I don't have to learn a new nav system or what all the buttons do! It is the first time I have ever had two of the same brand in the garage. I have never been terribly loyal to one brand, I sort of buy what is interesting to me. Keeping two cars in the garage since 2005, I have had 2005 Jeep, 2005 Chrysler, 2007 Jeep, 2010 Acura, 2011 Jeep, 2013 Lincoln, 2015 Lincoln. 8) I heard about a "date night" promotion, where you can take the car over night. Anyone know if that's still going on in CA ( orange county ) ? Date Night is running, but it is at the discretion of the dealership. There are 5 Lincoln dealerships within 30 miles of me (North Suburbs of Atlanta) and only 2 were offering date night. You should probably call around to the dealerships. Be specific that you are talking about the MKZ, some are not offering date night only on the MKC now.

I have a 2013 MKZ Hybrid w/power trunk purchased new in May 2013, roughly 18,000 miles on it now. I did not ever notice anything like this and just went out and checked the whole rubber molding in the trunk closely - I don't see even any sort of marks or wear on it at all. We use the trunk frequently for groceries every week and other purchases to keep them out of sight. My opinion is the scraping paint is an issue since that is potential long term damage - and indicates that something is not aligned properly. You definitely have a good reason to be concerned. Do you have the ability to take it to another Lincoln dealer to get their opinion. There are 4 or 5 Lincoln only or Lincoln/Ford dealers within 20-30 miles of where I live and I know there are huge differences in how they price their cars. Their service departments (and concierge services) are vastly different also.

On my 2013, the Pano roof auto opens to the fully open position. But, you can start and stop the Pano roof at any point. At 55+ MPH it automatically retracts to a 3/4 open position to cut down on wind noise, but you can override and reopen it to fully open if the noise doesn't bother you. Even fully open, at least half of the back window is usable. Not sure how much more you need to see what is behind you. I never even thought about it.

While I am generally not litigious in nature - since the vast majority of class action lawsuits generally only benefit the lawyers and hurt the consumers (typically resulting in higher prices to the consumer due to the huge lawyer fees). I think the last class action suit I was part of was in the early 90's and netted the lawyers in excess of $500 million. I got a check for $.21 cents. I spent more than that on postage opting in to the lawsuit and providing receipts. Since then, I always ignore them. However, I believe this could be construed as a blatant case of the gas pumps being "Misrepresented" :) and providing a "Not As Described" service ;) . I am sure that the pumps said automatic shutoff somewhere on them and that Sam's Club had to know it was not working properly. Lincoln should be included since they must have known that while you owned your car, you would have to buy gas somewhere, sometime, somehow and that this could happen. While I am not a member of Sam's Club and could not participate, I would whole-heartedly lend you moral support in this. :clapping: ...and have a nice day!

The ambient color change is a known issue, I think. It is not a safety issue, so I doubt if a fix is imminent. Mine changes from blue (where I keep it set) back to white every once in a while. I've also had the front motion detector go off while stopped behind a car at a light. I've tried to make a note of the conditions but have not seen a pattern. I don't think I was drifting at the light, but sometimes the car ahead of me is. Even though it is drifting away, the detector doesn't seem to like it. Mine is a 2013 MKZ-H with 16K miles. I even wonder sometimes if the sensors might get dirty or even maybe a bug is walking across them (or maybe flying in front of them)? The radar worked admirably during a recent rainstorm, keeping me an appropriate distance (adaptive cruise control) behind the car in front of me. Then the whole radar system shut down when we got in that after storm, dirty crap getting thrown up by the car in front of you for 5 or 10 miles. Once we drove back into the rainstorm and everything got washed off, the radar system came back up again. On the other point in this thread. I have also had the occasional windshield wiper swipe. It has happened on other (non-Ford-Lincoln) cars I have had also. I just think that sometimes the sensor gets fooled. Going under a bridge doesn't seem to do it, but occasionally a tunnel - depending on the lighting in the tunnel. It also seems to get fooled occasionally by certain combinations of the sun going under very dark clouds and back out again. I've also noticed that it is fooled by a wet windshield when you get in your car. Like in a parking lot when it has been raining but is no longer raining. it doesn't clean the windshield when you start the car even though ti is covered by rain. It seems to make it's judgement based on a reading when the car starts, it doesn't see the rain until there is some sort of change in the area of the detector. Go to love car tech...

Sometime you will hit the jackpot on a trip. I have a 26 mile trip a couple days ago where it popped up as 54.2 MPG when I got home. Makes you feel good. I think my all time high for a trip over 10 miles was a 12 mile trip when it came back at 69 MPG. It is fun to watch.

Same thing for me, I like the sound coming more from the back seats, so I set the fade about midway between center and rear also.

I sent you my VIN as a private message. The car was purchased new (ordered in late March 2013, delivered in mid-May 2013) with pretty much every available option at the time.

My check arrived yesterday - via FedEx which sort of surprised me since I was thinking it would come in the mail. I went for the iPad case. Not fond of the green, but I travel enough that an iPad case of any kind is always useful. I am guessing no one will want to steal it?!?!?!? :clapping:

The whirring noise is normal - or at least mine has done it since May 2013 when I got my 2013 MKZ-h! I've seen other threads where folks have discussed it. Seem most think it is a fan or blower of some kind. I only ever hear it if I am in the garage with the windows down when I start the car. I also notice it when I go to park in a quiet area with the windows down or if I get out of the car really quickly after shutting down.