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Trim piece between windshield and panoramic roof

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Does anyone have a service manual for the 2013-2016 MKZ's? I bought a used 2013 MKZ with the panoramic roof and that trim piece is not sitting right and is causing some wind noise because it sits higher than the windshield. The dealer replaced it under warranty because the noise was unbearable at highway speeds. The unbearable noise is fixed, but it still isn't right. I have seen numerous MKZ's with the panoramic roof and the piece is definitely supposed to be flush.

 

The dealer is at a loss because he said that there isn't much adjustment for that trim piece and he couldn't find any TSB's or anything about any issues so they aren't sure what to do. I was hoping to try and find some more information so I could potentially point them somewhere to look. I want to try and get this addressed before the warranty runs out.

 

Thanks!

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I had all 3 trim pieces around my panoramic roof (Upper windshield and sides of rear window) replaced because they were delaminating (had a whitish haze beneath the surface). All were replaced under warranty with no issues. I was led to believe it has been a fairly common occurrence here in the Northeast. Parts were backordered and took around 3 weeks to come in.

 

There were notes on my service order stating "extra time required to remove double side tape prior to installing new upper windshield molding". Perhaps your tech did not remove the original tape and this is why it is sitting higher. Mine is perfectly flush. I would bring it back and demand that they do the repair properly.

 

Good luck!

 

The pano roof is one of my favorite features of the car.... It's almost like driving a convertible

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I had all 3 trim pieces around my panoramic roof (Upper windshield and sides of rear window) replaced because they were delaminating (had a whitish haze beneath the surface). All were replaced under warranty with no issues. I was led to believe it has been a fairly common occurrence here in the Northeast. Parts were backordered and took around 3 weeks to come in.

 

There were notes on my service order stating "extra time required to remove double side tape prior to installing new upper windshield molding". Perhaps your tech did not remove the original tape and this is why it is sitting higher. Mine is perfectly flush. I would bring it back and demand that they do the repair properly.

 

Good luck!

 

The pano roof is one of my favorite features of the car.... It's almost like driving a convertible

 

I have gone back to the place multiple times and he insists that there is nothing else that it looks like he can do with the trim piece. There are clips that the piece clips on and the clips are attached to studs that are attached to part of the structure of the roof I believe, so the trim piece can't be pushed down any further even though it feels like it wants to go down. He said that he would take the headliner down in the car to see if there is any adjustment to the roof structure to bring the front lower, but other than that he says he is out of ideas. I can mention the double-sided tape thing to him, but it doesn't look like there is extra height from double sided tape, but it doesn't hurt for him to look at. I will take a picture of it later to show how bad it is.

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I had all 3 trim pieces around my panoramic roof (Upper windshield and sides of rear window) replaced because they were delaminating (had a whitish haze beneath the surface). All were replaced under warranty with no issues. I was led to believe it has been a fairly common occurrence here in the Northeast. Parts were backordered and took around 3 weeks to come in.

 

There were notes on my service order stating "extra time required to remove double side tape prior to installing new upper windshield molding". Perhaps your tech did not remove the original tape and this is why it is sitting higher. Mine is perfectly flush. I would bring it back and demand that they do the repair properly.

 

Good luck!

 

The pano roof is one of my favorite features of the car.... It's almost like driving a convertible

 

I have gone back to the place multiple times and he insists that there is nothing else that it looks like he can do with the trim piece. There are clips that the piece clips on and the clips are attached to studs that are attached to part of the structure of the roof I believe, so the trim piece can't be pushed down any further even though it feels like it wants to go down. He said that he would take the headliner down in the car to see if there is any adjustment to the roof structure to bring the front lower, but other than that he says he is out of ideas. I can mention the double-sided tape thing to him, but it doesn't look like there is extra height from double sided tape, but it doesn't hurt for him to look at. I will take a picture of it later to show how bad it is.

 

You might want to try another dealership.  I have found major differences in the service departments in the 4 or 5 Lincoln Dealers (or Ford Lincoln) within 30-40 miles of my home.   

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You might want to try another dealership.  I have found major differences in the service departments in the 4 or 5 Lincoln Dealers (or Ford Lincoln) within 30-40 miles of my home.   

 

Yea that was my next step. 

 

So I actually popped the piece off last night (well pooped it off the clips but it is still help on by the double sided tape) and there really isn't anything that looks like it can be adjusted. It's weird, the ONLY thing I could see is that it looks like the whole roof structure might be able to be "pulled down more", but even that I can't really tell. Something seems really strange with this and there are no reported accidents or anything so it doesn't seem like there was previous damage.

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Does anyone have a service manual for the 2013-2016 MKZ's? I bought a used 2013 MKZ with the panoramic roof and that trim piece is not sitting right and is causing some wind noise because it sits higher than the windshield. The dealer replaced it under warranty because the noise was unbearable at highway speeds. The unbearable noise is fixed, but it still isn't right. I have seen numerous MKZ's with the panoramic roof and the piece is definitely supposed to be flush.

 

The dealer is at a loss because he said that there isn't much adjustment for that trim piece and he couldn't find any TSB's or anything about any issues so they aren't sure what to do. I was hoping to try and find some more information so I could potentially point them somewhere to look. I want to try and get this addressed before the warranty runs out.

 

Thanks!

I have the whistiling noise ay 70 mph, I think it is the antenna. My trim piece flaked and peeled. One was replaced under warranty and now the other one needs it, but the warrenty is over

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My 16 has had one piece replaced and the other 2 need it now...  this is brutal on a 2 year old car...  come on Ford....

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Maybe take it to a good auto body shop and ask them about the fitment something does not sound right for sure. As for the rest of you out of warranty and bad trim try a quality body shop also and see about refinishing the trim? They may have some better ideas on a paint or coating that will hold up better. I have a great auto body guy that runs his own little shop and he knows his stuff if my trim starts to fail out of warranty I will have him work some magic on the pieces in question.

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