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ajschicago

2019 2.0 TSB - Block Replacement

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All,

 

Been loving my 2019 Reserve II 2.0 FWD since December 2018. No issues other then a minor rattle which I corrected thanks to guidance from this group. Great fuel economy and performance. Currently has just over 16K on the clock, mostly highway miles and it's not used for commuting. Last week the oil change reminder appeared in the Lincoln Way app, no surprises as it had been almost 1 year. Made an appointment at the dealer, no problem.

 

I checked the oil before a short trip last Saturday as I thought it a good idea. Dark, but not a drop burned. I noticed the coolant reservoir showed slightly below the "MIN" mark. Minor thing I thought, I'll tell the service mgr to check it while its in for the oil change.

 

Get the call this afternoon from the Lincoln Service manager & he tells me there is a known issue detailed in TSB 19-2346 and the engine will need to be replaced due to coolant in the cylinders. Needless to say, I was a bit shocked. No smoke, no rough idle, no loss of power. Clearly it will be covered under warranty and is schedule for the work the week of 10/26. 

 

Just curious if anyone else has had an engine replaced on a late model Z by a dealer and if the work was satisfactory. This is a lease (good thing!) and so i'm not overly concerned about the longevity of the vehicle for myself, but this seems like a pretty big deal for a car with relatively low miles. 

 

 

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Oh this is interesting.

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23 hours ago, ajschicago said:

All,

 

Been loving my 2019 Reserve II 2.0 FWD since December 2018. No issues other then a minor rattle which I corrected thanks to guidance from this group. Great fuel economy and performance. Currently has just over 16K on the clock, mostly highway miles and it's not used for commuting. Last week the oil change reminder appeared in the Lincoln Way app, no surprises as it had been almost 1 year. Made an appointment at the dealer, no problem.

 

I checked the oil before a short trip last Saturday as I thought it a good idea. Dark, but not a drop burned. I noticed the coolant reservoir showed slightly below the "MIN" mark. Minor thing I thought, I'll tell the service mgr to check it while its in for the oil change.

 

Get the call this afternoon from the Lincoln Service manager & he tells me there is a known issue detailed in TSB 19-2346 and the engine will need to be replaced due to coolant in the cylinders. Needless to say, I was a bit shocked. No smoke, no rough idle, no loss of power. Clearly it will be covered under warranty and is schedule for the work the week of 10/26. 

 

Just curious if anyone else has had an engine replaced on a late model Z by a dealer and if the work was satisfactory. This is a lease (good thing!) and so i'm not overly concerned about the longevity of the vehicle for myself, but this seems like a pretty big deal for a car with relatively low miles. 

 

 

 

Hi ajs. While engine replacements are a very rare occurrence, things do happen. Defective parts sometimes make it through multiple inspections. And parts fail at low and high mileage.   For a loose analogy, this is like a person being born with a heart condition. The engine in your MKZ was born with a heart condition.

 

In this case, it is good your Dealer was competent/proactive and discovered the issue, instead of "discovering" no issue, topping off the coolant, then having it fail and strand you on the road.

 

I don't recall if any other Lincoln MKZ Forum members have had their late model 2.0T replaced. If anyone has, I'm sure they will jump in.

 

It is obviously a bigger job in the grand scheme of things, but can be easily handled by a competent Lincoln Service Department.

 

Keep us updated and good luck.

Edited by bbf2530

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I also don't recall anyone here getting an engine replacement but as your SM, commendably, pointed out, coolant intrusion into the cylinders is a known problem with some 2017-2019 2.0T engines.  It's also a much more widespread issue with Ford Fusion 1.5EB engines.  The good news is that replacement long blocks have an improved design so it shouldn't recur, although you won't have the car for the long term unless you decide to buy it at the end of the lease. 

 

Good on your SM for catching this before of the listed symptoms showed up.  It sounds like this dealer is a keeper.

 

Ford TSB 19-236

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