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dmk32

2015 MKZ has a ticking sound

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Bought 2015 AWD MKZ 2.0 used with 40K. Has a ticking sound, dealer told me it was normal it was the fuel pump doing what it's supposed to be doing. Seems like it's more noticeable than it should be though. Is this just how the car is or should I press the dealer to look at it again...

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Direct injection systems are loud.  They operate under very high pressures and the injectors emit a diesel-like clatter.  That's why you're seeing more engine covers these days.  It's to try and deaden some of the sound that customers have complained about.

 

Click

 

If you're not satisfied, ask them to let you listen to another one so you can compare.

 

See this thread from the Ford Fusion Forum.

 

2016 2.0EB video.

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I'm taking it in to the dealer tomorrow for some other maintenance and they have some '15's on the lot, I will listen to them and see if they sound like mine. thanks for the info!

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UPDATE: My 2015 did have an issue with the direct injection system. I was told it was common for the 2015's to have "kinked" lines that cause the system to not get enough fuel, making it work a little harder than it should. The fact that it's working harder is where the louder noise is coming from. They replaced the kinked lines, and even insulated it to add an extra layer of sound damping. The ticking sound I was hearing in the cabin while at an idle is now gone.

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