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Sirius/XM - renewal (Traffic/some channels)


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10 replies to this topic

#1 jm98

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Posted 23 October 2017 - 01:36 PM

It's age old question but I like Sirius/XM service for couple channels and local traffic when on long trip.  i was able to get 1 year Sirius Select option with traffic as I find traffic feature to be useful in MKz. It'g going to cost around ~$150 one year. I was not able to get multiple years subscription with good discount.  Just wanted to see if other members are year to year auto renewal or got lucky with lifetime subscription?

 

I wanted to pay upfront for three years with good discount but Sirius will not offer me that.  Please share your experience dealing with Sirius/XM customer service on renewal of subscription.







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#2 fusionff

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Posted 23 October 2017 - 02:45 PM

I always get either '5 months for $25', or '6 months for $30' promo, which is always cheaper than a yearly subscription.  I have to call up a day or two before the 'promo' expires to 'Cancel my subscription'.  Then they always offer another one of those 2 promos to continue my subscription.  Usually it is a 7 to 8 minute phone call, and I have done this for 8 years now.  If you forget to call to cancel, (not really cancel, just get another promo deal), they will renew at a regular high rate.

 

Below is my last subscription deal, the $2 invoice fee is because I refuse to give them my credit card information.

 

Today's Purchase Details
 
Initial Package Subscription Term Charges
Sirius Select (5 Month - Promo) 08/10/2017 - 01/10/2018 $24.99
 
Invoice Fee $2.00
U.S. Music Royalty Fee $3.47
State & Local Taxes $2.10
Subscription Credit ($0.19)
 
Total Charges $32.37


#3 jm98

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Posted 24 October 2017 - 10:33 AM

Okay, looks like 6 months works for you. Do you get some kind of email or Satellite notification on upcoming subscription expiration?  I was hoping to get three years and pay up to $120/year but looks like they did not offer.  I will give one year a try and see.



#4 fusionff

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Posted 24 October 2017 - 03:30 PM

Okay, looks like 6 months works for you. Do you get some kind of email or Satellite notification on upcoming subscription expiration?  I was hoping to get three years and pay up to $120/year but looks like they did not offer.  I will give one year a try and see.

 

They will not notify you when your subscription expires.  Their goal always is to auto-renew you at the high rates that they charge.  You need to know/remember when your expiration date is coming up, and call in right before that to cancel your subscription, again I say cancel, but that is just a threat to motivate them to offer another promotional deal.  They always start out with a yearly deal offer, but it's certainly no bargain rate.  I say no a few times, and then the 5 or 6 month deal is offered. 

 

This information is on a ton of forums, and everyone gets the same deal.



#5 jm98

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Posted 29 January 2018 - 08:48 AM

Got it! Kind of sucks but that seems to be only option for now... I wish there another option out there or with new systems streaming podcasts via phone will likely be future.



#6 fusionff

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Posted 29 January 2018 - 12:25 PM

Here is a followup on my previous post, and deal:

 

I just did the 'Threaten to Cancel' phone call on the 9th. I gott the 6 month deal this go 'round, which is what I prefer, an extra month before the call again.  And just if anyone doesn't know, the phone call usually lasts 7 or 8 minutes from start to hang up.  It only took me 6 minutes this time.  

 

Royalty fee went up from my last 5 month deal:  (Emails were sent out regarding this)

The royalty fee was $3.37 for 5 months back in August of 2017.  [.67.4 cents a month]

This time the royalty fee is $4.16 for the 6 month deal.  [69.3 cents a month]

 

That's not much of an increase, now is it?

 

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#7 Chris109

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Posted 01 February 2018 - 03:56 PM

Invoice Fee?  Taxes?  Gotta be a Joisey thing.



#8 MKZMark

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Posted 02 February 2018 - 11:08 AM

Invoice Fee?  Taxes?  Gotta be a Joisey thing.

 

 I have the taxes in PA as well.



#9 fusionff

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Posted 02 February 2018 - 11:41 AM

Invoice Fee?  Taxes?  Gotta be a Joisey thing.

 

The 'Invoice fee' is for those of us who refuse to give Sirius our CC number.  


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#10 Chris109

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Posted 04 February 2018 - 12:49 PM

The 'Invoice fee' is for those of us who refuse to give Sirius our CC number.  

Was that cause of a fear of having # stolen or of forgetting when the subscription is up and being charged full price?

 

And I'm surprised that Cuomo hasn't caught on to Sirius not charging tax in NY.  I may have said too much already.


Edited by Chris109, 04 February 2018 - 12:52 PM.


#11 fusionff

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Posted 04 February 2018 - 03:12 PM

Was that cause of a fear of having # stolen or of forgetting when the subscription is up and being charged full price?

 

And I'm surprised that Cuomo hasn't caught on to Sirius not charging tax in NY.  I may have said too much already.

 

I had a CC on file with Sirius for years, and it was a card that I did not use anymore.  The card was used for one charge only, Sirius, and that was at least a year, maybe two.  All of a sudden a few charges appeared on the card from online purchases.  So no fear of CC fraudulent charges, it happened.   This was a while ago, probably 12-18 months ago.


Edited by fusionff, 04 February 2018 - 03:14 PM.







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