Followup from dealer, car was in there all day yesterday, but they did offer me a loaner after waiting for it for 1-1/2 hours.
See attached SSM 45157
I picked back up my MKZh this morning and the dealer gave me the attached document as the explanation.
Lincoln engineering removed the chime when closing the power decklid using the inside truck lid button "to save the battery". :sneaking:Are you kidding me?
I will say that the reflashing the RGTM did solve the issue about the truck not always closing but find it totally illogical why they would remove the chime only when closing from use of the inside trunk lid button. It still chimes if closed from the under bumper button and if closed from the driver seat control.
:idea:If they really wanted to save the battery it would have been disabled no matter what button you push to close it.
After being in the electronics/computer business for over 45 years this smells of engineering screwing something up and the byproduct is now called a feature and "normal" operation.
It is funny that the last line of text in the SSM 45157 says
This updated software MAY also remove the chime while closing the power decklid if the decklid is closed by pressing the rear control switch.
Why do they say "may"?
Does it not always happen?
Interesting choice of words....
And there you have it... time to go back to the where life was simple