I called Lincoln for 2 questions,
1.How are they going to do updates for the Map and will there be a charge?
Have no idea for updates for Map yet or will there be a charge/no charge
2. Album art not displaying in mp3's with embedded art work. I did mention that the art work displays on laptop but not in the car. To me displaying artwork is not important since I listen to Sirius. But I ripped an album (Reba McEntire) Sing it now
and everything was displayed as to correct album songs, contributors and hear it now also displayed correct information, but not the correct cover although it did display the picture of the artist and I spent about 1.5 hrs because I like
Lincoln's answer was that Gracenote was not updated, and I couldn't argue because I now have Sync 2.2 and have no idea how it worked with Sync3 2.0 and Lincoln is aware of the problem because I am not
the 1st person to bring it to there attention. Not looking for arguments , but just letting you know what they told me.
The first 2 jpg's are what appears in the car and all information is correct except for the album art and the 3rd is what should have appeared in the car and did enable/disable, no difference must be bug in sync 3 2.2
Ira...I'm not looking for arguments either. But like you, I also enjoy a challenge. LOL. I'm actually happy that you did that. My plan was to contact Lincoln Concierge about that today. But I'm glad others see the exact same issue that I (and others on other Lincoln/Ford/Sync forums) am having. But that's the same issue. I have ~10,000 music files. I'm getting random artwork displayed. Sometimes it's a stock photo of the artist (not the album), sometimes it's a generic pair of headphones with the name of the genre (which is also incorrect), or other times its a picture of a different artist/album altogether. I'm happy to know Lincoln is aware of the problem. And I know it's not my files. I usually purchase digital music from Amazon.com or iTunes. But in cases where I manually rip a CD to mp3s, I Google search for a decent picture and embed the .jpg image within each file. The artwork displays properly on my smartphone, tablet, laptop, and my smart TVs. So the problem is definitely in Sync 3 v2.2.
I'm wondering if "Gracenote has not been updated" is supposed to mean that "Nothing's changed with Gracenote...it must be a problem on the part of the user." Or should that be interpreted to mean Gracenote is going to update something on their end in order to fix this? Hmmm...
At any rate, I was going to show up at a Lincoln dealer early tomorrow morning...around 7:00 am when they open. And see if they're willing to re-install Sync 3 v2.2 and see if it fixes the problem, because a master reset didn't. And if they can't/won't, I'll ask them if they can reprogram my APIM back to factory settings with v2.0 when everything worked fine. I hope they find a fix soon. It may seem minor, but music is my passion and a profession. Artwork of the album is part of the overall experience.
Edited by Myron D. Brown, 12 June 2017 - 09:11 PM.