While under warranty I had the driver's seat back repaired 3 times in my 2014. In all cases the pivot on the right side seemed to break causing the seat back to feel like it was not straight. I find now that it has happened again. I have experienced seat breakage from accidents on other cars but my 2014 was never in an accident.
I never experienced this issue when I had the 2013 MKZ yet it seems to be the same part for both years
Now I would never be confused with a skinny person but I am not that heavy either ... 240 lbs on a 5'-11" frame.
The last time the dealer claimed to fix it with the "heavy duty" repair last July but obviously that didn't work.
The part number they replaced was DP5Z-5460763-AB in all cases so I don't know what the "heavy duty" repair meant.
Here is a link to the part number https://www.gaudinau...l-dp5z5460763ab
When you look at the part number detail they only list it for the 2013/2014.... did they change it for 2015 and beyond because of a problem?
Has anyone else had this issue?
Edited by R2D2, 07 May 2017 - 07:28 AM.